Customer Operations Agent

at minicabit in London

(₤1600 - ₤1800 per month)

Backed by Telefonica O2 and recently seen on BBC TV’s Dragons’ Den, minicabit is a leading web & mobile platform that enables customer transport for the UK’s biggest travel & leisure websites, including concert arenas and airports.


To support our fast-paced growth, we are looking for a placement at our base by Piccadilly Circus to help with customer service and operational procedures. There may also be scope to expand this position to assist with commercial tasks. This role would be a great addition to anyone’s CV!


Essential:
• Candidate who is fluent in spoken & written English, with confident phone manner
• Highly enthusiastic with ability to prioritise, multi-task and work autonomously
• Experience working within a team
• Goal orientated personality
• Familiarity with Excel/Word/Powerpoint
• has own laptop
• immediately available, full time
• UK resident and/or has permission to work in the UK


Desirable (any or all of the following):
• Exposure to customer-facing/online customer care roles
• Knowledge of UK travel & leisure sector
• Experience of working within a UK SME
• Understanding of web, mobile-web and apps


Desired Skills
• Administration • Verbal Communication
• Attention to Detail • Written Communication
• Customer Relations • Microsoft Office
• Customer Satisfaction • E-Mail
• Research • Teamwork


Working Hours: Evening/ Weekend- flexible shifts – office/from home


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Published at 04 Oct 2016
Expires on 31 May 2017
Viewed: 730 times