Supplier Success Manager

at Bridebook in London is revolutionising the wedding industry and seeking an experienced Supplier Success Manager who is self-motivated, multi-disciplined, and has a proven track record of practical experience in account management, customer service and sales development. We are looking for a superstar to take on the role of leading the development and performance of all wedding venues and suppliers featured on The successful candidate must be a high-energy individual who is capable of radical thinking and excels in the high pressure, hands-on environment of an excitingly fast-paced start-up.

The ideal candidate:

  • Is a people person!
  • Has a strong passion for extraordinary service
  • Has extensive experience with handling difficult complaints
  • Understands the business development cycle from acquisition efforts to performance optimisation
  • Has strong enthusiasm in sales and marketing (love to upsell!)
  • Likes proactive outreach which includes communicating over the phone, online, and in person
  • You have excellent analytical skills to interpret reports and data for supplier success strategies
  • Can identify, evaluate and recommend new business opportunities through review of supplier trends
  • Can suggest areas of improvement and monitor performance of supplier accounts
  • Likes to solve problems and troubleshoot technical system issues
  • Can coordinate and execute supplier events from start to finish (i.e. trade shows, networking events, etc.)
  • Has a creative mind to develop supplier success campaigns (i.e. email blasts, social media, etc.)
  • Is a motivating leader and gets energy from achieving results within a small team

Key Responsibilities:

  • Development of new and existing business within the UK wedding market
  • Responsible for the performance and development of the current registered suppliers
  • Prepare and deliver action plans for effective search of sales leads and prospects
  • Expanding our supplier base and contributing to the development of educational campaigns for suppliers to gain more online visibility

Core Skills:

  • Strong understanding of customer and market dynamics within the online sector
  • Exceptional oral and written communication skills
  • Attention to detail
  • Planning and road mapping abilities
  • Proven leadership and ability to drive sales teams
  • Ability to think quickly on your feet and use initiative to create answers

Previous Experience:

  • Proven experience in sales within the online space
  • Extensive experience in all aspects of supplier relationship management
  • Experience within the hospitality sector is preferred

This role is not for you if:

  • You love big corporate nausea!
  • You love long pointless meetings about nothing!
  • You love lots of office politics and meaningless hierarchy!
  • You love to feel like you are a robot : )

You will be working with a highly intelligent, dynamic, enjoyable group of people who are all very passionate about this incredible journey that is Bridebook.

If this opportunity excites you, get in touch!

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Published at 19 Dec 2016
Expires on 19 Feb 2017
Viewed: 249 times