Product Specialist

at Park-IT Solutions in Birmingham

(₤30000 per year)

Product Specialist / Account Manager - Birmingham based with UK travel
Birmingham, West Midlands
£30,000 + bonus + benefits
Permanent / Full-Time

This growing parking software company which operates in a 24/7 environment across many major UK airports are looking for a Product Specialist! They are reinventing the way operators view their parking assets and are already emerging as the UK market leader – they want to welcome onboard a Product Specialist that can help new adopters see the benefit of their solution whilst nurturing current users and promoting operational best practice.

Being on the site with your clients for around 80% of your role, you will build strong, long lasting relationships and will be on hand to provide guidance, support and problem-solving ability to ensure our customers are using the solution to its full potential.

Reporting directly into the Managing Director, you will have a proven track record of being both a Product and Customer advocate. You will have experience of improving customer satisfaction whilst effortlessly working with technical solutions and operational processes.

This is a great opportunity to be ‘in it’ from the start; to grow in the role and have input into shaping both the product & the business. You will be trusted to do an amazing role and work independently; so your proven history of increasing customer satisfaction, strong customer management skills (being at ease conversing at all levels, up to senior directors) and self-motivation will all be fully utilised, as will your ability to look for solutions in a balanced and analytical way.

In return, they are looking for proven relevant experience gained from working in a similar setting. You will need to have worked closely with end users and development teams and will be a great communicator.

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Published at 04 Jan 2017
Expires on 04 Mar 2017
Viewed: 153 times

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