Data Analyst - Reading

at Squeaky Clean Energy in London

The business energy market is broken. Squeaky Clean Energy are on a mission to fix it.

We believe that clean energy doesn't have to cost more. We are building a brand for businesses that want to buy clean energy, switch away from the Big 6 energy suppliers, and also pay less.

Squeaky is the first platform for growing businesses to buy direct from renewable energy generators, opening up access that has previously only been available to large businesses able to negotiate major contracts.

We provide the infrastructure for generators and aggregators to supply business customers directly in an efficient, cost -effective way using a unique combination of knowhow, software and contracts.

Buying energy doesn't have to be difficult and unfair. We're making it simple and fair. Buying electricity directly from renewable generators delivers a better deal for the generator and for growing businesses.
Squeaky clean energy, for the same price as dirty energy.

The opportunity
The Customer Services Group brings together specialist support services including data management and analytics, pricing, customer management, and technology. The teams purpose is to drive operational excellence through business-aligned services with a focus on customer advocacy, quality, accuracy, and risk management.

We have an exciting opportunity for a Data Analyst to join our newly created Customer Services team. This role is primarily concerned with the acquisition and manipulation of data, the reconciliation to industry standards and the management of data flows between various third parties, customers or their agents and systems.

What needs doing
• User administration of market and customer data systems. Including: adding new users; setting up in the system and creating data map to enable contract pricing and transfer of successful tenders to customer management and invoicing system.
• Reconciliations and processing of market and customer data into our systems including: ensuring the data accurately reflects usage / contracts; working with customers and third parties where there are discrepancies; and ensuring data is complete and accurate for pricing.
• Work closely with the wider market data team, specifically the Business Intelligence and Technology functions
• Management of market data systems and matching the business requirements to the appropriate products.
• Support negotiation and contract discussion for new and renewed contracts.
• Critically analyse the data environment and escalate where risk exceeds the accepted appetite for risk.
• Run complex and ad-hoc reports tailored to specific business requirements
• Work with senior level executives to explain data issues and trends.

What we would like you to have
• Experience in a similar role from within an energy supplier or broker
• Proven industry data, commercial and contractual knowledge, as well as a strong understanding of the electricity industry
• Strong reconciliation knowledge, with the ability to manage large datasets in excel
• Excellent problem solving and communication skills
• Excellent negotiation and administration skills
• Ability to build strong relationships and communicate with key internal and external stakeholders
• Ability to work as a team player and cooperatively drive desired outcomes
• Ability to work well under pressure to provide timely and accurate solutions
Some basic programing skills would also be helpful

What we offer you
• Competitive salary
• 25 days paid holiday
• Pension
• Manage your own work within flexible hours
• Personal development allowance of £500 to learn a new skill
• Be part of our community projects
• 10 weeks paid family leave to care and support children, parents or ill relatives
• Access to over 100 benefits including childcare vouchers, cinema tickets, free mobile phone insurance, supermarket discounts, reduced gym membership and private health care
• Be part of an exciting new technology company with a purpose
• Our customers are hardworking entrepreneurs who want to see their businesses grow and you would play a part in their success
Squeaky is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

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Published at 11 Jan 2017
Expires on 09 Feb 2017