at Hoop in London
(₤22000 per year)
Hoop is the mobile app designed to help families discover fun things to do with their kids. We’re available in 16 cities with over 250,000 downloads. In December, Apple selected Hoop as one of their 10 ‘Best of the App Store’ apps for 2016.
We’re looking for a passionate graduate to join our team as we expand across the UK. The successful candidate will be a natural relationship builder, good with numbers and super organised.
Parents love Hoop, and we’re growing rapidly. This is an amazing opportunity for someone to start a career in Account Management and help to build something brand new. Working directly with the Head of Partnerships, you’ll get stacks of support and learn lots within the role. Join our mission to bring Hoop to millions of families across the country.
About Account Management at Hoop
This is the first role we’re hiring for in Hoop’s exciting new Account Management team.
Our activity listings connect families with thousands of event organisers and class providers. These businesses are hugely varied – from a stay and play that operates out of the local Scout hall, to a franchised drama group based in hundreds of sites across the country. We’ve even come across trampoline classes and baby breakdancing!
Hoop is a major source of new customers for these activity organisers. To help us build positive, commercial relationships with these businesses, you’ll be inviting them to use our new booking platform – Hoop for Organisers. By enabling activity organisers to manage their availability and accept bookings on Hoop, you will play a key role in making the app even more useful for families.
The successful candidate will be helping to develop warm inbound leads and build brand new relationships from scratch. They will also be supporting the Head of Partnerships and should feel confident managing admin and developing processes. We expect the role to be primarily desk based but the applicants should also be willing to travel where necessary.
Smart – graduate with a 2:1 degree or above
Confident – an articulate ‘people person’ with excellent communication skills
Eager to learn – ready to hit the ground running and, where necessary, improvise to get the job done
Commercially savvy – a natural negotiator who understands what’s best for the user, the company and the activity organiser
Effective communicator – able to build rapport quickly and at ease talking to businesses in person and over the phone
Tenacious – a resilient problem solver who can overcome setbacks quickly
Analytical – shows strong numeracy skills and comfortable managing large data sets
Hard working – as an individual and as part of a team
Ambassador – ready to represent Hoop and excite people about our brand
Focussed – can prioritise lots of competing priorities, and be relied on to hit deadlines. Has a ‘no task too small’ attitude
Super organised – a multi-tasker that makes light work of admin
Prepared to get your hands dirty – sometimes it’s all hands on deck at a startup!
A competitive salary
Be part of a rapidly growing company at the early stage growth.
Work on something that helps improve the lives of families and children.
Opportunity to be creative and take responsibility for your own marketing campaigns.
Ongoing training and investment in your growth – unlimited book budget and personal learning allowance.
Regular company nights out and team activities.
Year long travel and bike loans.
Work in a beautiful office, centrally located in stunning Clerkenwell.
You’ll be one of Hoop’s earliest team members with the ability to have a huge impact on the business so expect to meet a lot of our team during the interview process.
Successful applicants should expect to hear from us within a week or so of sending through their application.
We won’t accept candidates from recruitment agencies, so don’t even bother.
Hoop launched across London in January 2016 and was downloaded by over 100,000 families in our first six months. Check out our ratings on the iPhone and Android App Stores. Families LOVE Hoop.
The team behind Hoop, previously founded VoucherCodes.co.uk, Europe’s biggest coupon website with over 8 million members and 4 million app downloads. VoucherCodes.co.uk was was voted the seventh best small business to work for in the UK and acquired by RetailMeNot, Inc. in August of 2011. We’re well funded, and have a small but perfectly formed team of smart people on our way to building something big.
PARENTS LOVE HOOP
★★★★★ “Must-Have App for Parents in London – Seriously, tell every parent you know”
★★★★★ “A Game Changer- So informative and easy to use”
★★★★★ “Finally! – Our weekends with the kids are never boring”
★★★★★ “Invaluable- Such a great app for planning quality time with your kids”
★★★★★ “So Very Useful – An inspired idea”