Community Manager

at Runway East in London

The Job: Elevator Pitch


We help amazing start-ups grow, thrive and succeed. We do that by offering space, advice, facilities and opportunities to the startups and entrepreneurs who work with us. Not to mention cake on a wednesday.


We’ve grown from 400 to 1000 members in the last 6 months, and as we prepare to open our third location, we’re looking for a fantastic Community Manager to make sure our startups feel supported, inspired and spectacular in their new home.


Keeping our workspace looking fantastic, engaging new startups we welcome through the door, being a dab hand on instagram and inventing new ways to make work more enjoyable, creative, productive and successful- we’re on the hunt for a creative, organised, darn-good-fun co-working champion.


The Job: The Nitty Gritty


We need a Community Manager that can deliver a killer experience for the startups in our new co-working space, as well as capturing the magic that goes on in our space for our social media channels. You’ll help spot the opportunities to improve our members experiences that we haven’t found yet, and you’ll love doing it.


You’ll be the first port of call for our startups entrenched in the startup world – making sure the space looks great and runs well, keeping up with the flow of ideas and making sure our brilliant members have everything they need to thrive.


It’s a role that encompasses social media, on-the-job problem solving and building relationships with all our amazing members. You’ll think fast, get your hands dirty and be a port in the storm.



What You’ll Be Doing


Making your own mark on our fun, energised co-working culture
You’ll bring passion, humour and knowledge to our beloved workspace, making sure our startups feel like part of a family – supported, listened to, and connected to a like-minded network. You’ll be the best placed person in the company to know how our members are feeling, and you’ll use their feedback (and your brilliantly creative mind) to think up new ways to improve our space, events and community.


Keeping our space looking its best
The devil is in the detail. Keeping the printers running, knowing every password there is, not standing for a less than spotless breakout space – nothing will escape your gaze. This kingdom is yours, and you will guard it with your life (not your life, but you know, you’ll make sure we keep it nice)


Becoming social media champion of your domain
Lots of goes on in our spaces which we should be taking beautiful pictures of, but we don’t capture 20% of what we should. You’ll spearhead the effort to ensure the beautiful goings on in Runway East are captured in beautiful pictures, videos and snippets of wisdom for our social media channels.


Joining our adventure
We’re a team of experienced entrepreneurs who want to make the happiest, most productive, most exciting working environment in town, nay the world, nay the galaxy, nay (you get the picture)]



Anything else?


Besides working with the greatest people in the world? Well…


- Weekly team lunches and monthly outings – Apple macbook air – Private health insurance with a bundle of perks to boot.. Our team gets 50% off gym memberships at Virgin Active/Nuffield (our two local gyms), plus free weekly cinema tickets, 25% off healthy food from Ocado, Apple watches from £69 and up to 40% off BA flights in Europe



Who You Are


The Non-Negotiables


Passion for people: This job is all about people. It’s about socialising with our startups, about seeing connections and opportunities for them, about getting to the bottom of what they want and delivering it to them with warmth and generosity. You have to be fun, is what we’re basically saying.


Exceptional organisation: Time management and attention to detail are paramount – you’ll be able to juggle a lot of different things at once, whilst keeping our clients at the forefront of everything you do.


The Negotiables


Startup experience: Previous experience in the entrepreneur or startup world is, obviously, a big plus. But hey, you can also learn this stuff on the job, right?


Fired up by what you’ve read so far? Hit apply, we want to meet you.



More About Us


Still reading? Hey great! So, Runway East provides a springboard for entrepreneurs: a working space, a supportive team, years of experience. We help nurture new ideas into new businesses, and we love doing it.


These are our values, if you share them, let’s talk.


Clients First. Our job is to get our fantastic startups where they want to be. At the end of the day, their success is our success.


We’re Open. We’re honest, encouraging and hungry to learn. Every mistake we make is a chance to make what we do better.


We Give a Damn. We care fiercely about the projects and people we work with. We thrive on challenges, on excitement and on Getting Shit Done.


We’re Entrepreneurs. To us, entrepreneurial means taking the initiative. We’re a group of people driven by creativity, by the ability to spot opportunities, solutions and new ideas – and by the excitement of trying to get those ideas off the ground.


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Published at 23 Aug 2017
Expires on 23 Oct 2017
Viewed: 2151 times