Sales Development Associate
at Nested in London
(₤30000 per year)
Sales Development Associate
We’re looking for someone that can effectively understand how Nested can help solve the challenges faced by potential customers while providing a consistently exceptional experience.
We’re fundamentally changing the way that property is sold by providing a guaranteed minimum sale price within 90 days. This enables our customers to solve some of their most stressful personal situations, from securing the house of their dreams to rescuing a broken property chain. This role is the first step of the customer journey.
Who we are
We’re an ambitious team with big plans. Our goal is to be one of the defining tech companies of our generation by using technology to rebuild the process of selling a house from the ground up.
To us it seems crazy that people’s biggest asset is also the least liquid. Our vision is to allow every UK home-owner to get a fair offer on their house in minutes.
We have previously founded GoCardless and Songkick and are already on a faster growth trajectory than both and backed by Europe’s leading VCs and entrepreneurs.
Having done it before we know what it takes to be successful. We’re looking for exceptional people, excited by the prospect of building something that matters.
On a day-to-day basis you will:
Be the first point of contact for all customers, and the face of Nested. As such, you will be responsible for delivering an exceptional customer experience for everyone that we interact with. As an early hire in this newly created role, you will have the opportunity to define and improve the qualification process as we continue to scale. You will work closely with our valuation and sales team to optimise the end-to-end customer journey and build an in-depth, nuanced knowledge of the London property market. This is a diverse and important role, which requires great organisation and time-management, an analytical approach, and truly excellent people skills. Specific tasks will include: *Carrying out initial property assessments for all inbound leads: considering local market conditions and offering a preliminary view on expected sale price *Engaging with all inbound customers, to determine their circumstances and whether Nested is best placed to help *Articulating the Nested proposition and answering questions regarding our service and process *Providing high-level valuation and sale advice for properties that fall outside our criteria
We are flexible on experience and can shape the role for the right person. However, we think you’ll probably: *Have experience in a customer service / sales / business development team *Have a genuine passion for property, and a solid understanding of the London market *Have exceptional communication skills, including an excellent telephone manner and the ability to build rapport quickly with customers *Have strong prioritisation and organisational skills *Be able to deliver an exceptional level of customer service *Want to work in an early stage start-up environment. This requires the desire and ability to get things done and the willingness to work hard and do whatever it takes to make this happen.
Things which would be useful but not essential: *Have work experience in residential property or at a tech startup
Finally benefits! It wouldn’t be a job description without a benefits section. We believe our values set us apart and are our biggest benefit. We take them very seriously and they’re at the core of everything we do. Beyond our values we have some other great perks to tell you about. *Flexible working. Most of the team work from home a day a week (WFH Wednesdays). We care about if you do your job, not where *Generous option grant so you get to own a piece of the pie *We pay competitively with regular pay reviews *Get some well-deserved rest with 27 days holiday + bank holidays *Budget (£3,000) for making sure you’ve got your perfect work set-up *Generous personal development budget, and dedicated company-wide learning days focused on employee growth (£1,000 per person per year) *Breakfast, coffee and snacks are all on hand in the office to keep you fuelled + monthly team events *Pension scheme (4% employer contribution) *Health insurance which includes gym discounts, health and dental care *Plus, if you’re ever buying or selling a home we’re pretty good at helping with this as well :-)
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