Catering Representative (part-time)
at City Pantry in London
(₤9 - ₤11 per hour)
Welcome to our world
We help London’s greatest teams work better by eating together. We believe that good food makes a great company – sharing a meal creates an environment where better communication, productivity and health are nourished.
After three years, we are delivering thousands of meals every day across London to some of the world’s most iconic brands – Google, Facebook, Spotify and Buzzfeed, amongst many others. We’re working with a world of kitchens, over 250 of the best independent chefs, street vendors, specialist caterers, restaurants and supper clubs in London.
We are currently a team of 30, working from an achingly cool open-plan office next to Spitalfields market. You’ll be joining at the most exciting stage of our journey so far, as we solidify our position as Europe’s largest B2B food delivery platform.
You will be the face of City Pantry, working on-site with some of our most prestigious clients, including Spotify and Crystal Maze. An ambassador both for us and for the food you are serving, you will know our menus like the back of your hand, ready to answer questions about ingredients, dietaries, the vendor and City Pantry from our clients. The role is fundamentally based on hospitality – if you enjoy providing brilliant service and see yourself as a bit of a foodie, you’ll be right on track.
Working with us as one of our Catering Representatives, you will:
Coordinate food set up for head counts of up to 200 people.
Manage service from meeting our driver as they deliver the food to the end of the meal.
Present food for customers – both individual portions and buffets – with attention to detail and ease of service.
Help, surprise and delight customers with your knowledge of our menus and offering.
Communicate your feedback on food and customer satisfaction to us with clarity and concision, including ways to improve our service.
We do what we say we will. Here’s what we need from you:
Fluency in English.
Minimum 6 months experience in the food and beverage industry, in a customer-facing role.
A genuine, demonstrable passion for food and hospitality.
A positive, can-do attitude and willingness to learn.
An outgoing, engaging personality, not afraid to chat to new people and capable of staying cool in a crisis.
Outstanding punctuality, reliability and accountability – as the face of our brand, you represent us and all that we do.
You have UK bank account in your name.
You are an EU citizen or have a Tier 4 Visa.
You have an iPhone or Android compatible phone.
Here’s what you can expect from us:
Earn £9 – 11 per hour.
Flexible working hours.
Opportunities to progress.
The chance to work with the coolest customers and leading independent vendors in London.
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- Growth Lead at City Pantry in London 11-08-2017
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- Vendor Experience Manager at City Pantry in London 15-08-2017
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- CRM Manager (Freelance) at City Pantry in London 29-08-2017
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