Central Operations Manager

at Convibo in London

Who are we?

Convibo is a 1-h grocery delivery start-up that has been operating in London for 1.5 years. We believe in turning something that is disliked by most people (grocery shopping) into an absolutely breathtaking online ordering experience.

The company started in 2014, and we’ve been grinding our way through to a juicy seed round led by some of London’s best investors. You can read more about our journey to date here (https://convibo.com/history).

How Convibo works: Customers go to convibo.com, select their favourite supermarket, and order. One of Convibo’s personal shoppers then picks the freshest items in store and a driver delivers to the customer’s door in as little as 1hr.

We are obsessed with creating a great technology for our retail partners and a seamless experience for our customers in order to win the most challenging retail category of all: Groceries. Our customers love the speedy delivery, the great variety and the friendly and personal touch of our service!

As seamless as our service works for the customer there’s a lot is going on beneath the surface. We have developed a wide range of technologies to capture in-store data and to make the shopping easy and delivery efficient. We have to recruit, train and manage our partners (shoppers and drivers), deal with rapid expansion and growth, and negotiate supermarket and brand partnerships.

We are now at the exciting stage of our growth where we to need to bring in additional skills and guts to massively grow and expand our service.

What is the role?

We are searching for an experienced operations and community manager who understands our culture and will support our rapid growth by ensuring our people are happy and the office is running seamlessly.

You will:

- Make your colleagues better and accomplish amazing amounts of important work

- Create an outstanding office environment and company culture

- Support Senior Management with administrative tasks wherever needed

- Work closely with the Senior Management and Head of Business Ops on metrics and business KPIs

- Own payroll, HR documents, Health and Safety and inductions working closely with the business’ Senior Management

- Organise company socials and offsites that allow for collaboration, connecting and learning

What are we looking for?

You are open-minded, innovative and willing to get stuck in, in whatever way necessary. You thrive in a fast-paced environment, juggling various tasks and adapting quickly to changing priorities. You inspire others with your thirst for excellence.

More specifically:

- Experience and demonstrable success in office and HR management

- You identify root causes, and get beyond treating symptoms

- You make connections that others miss

- You are concise and articulate in speech and writing

- You maintain calm poise in stressful situations to draw out the clearest thinking

- You care intensely about our team

- You thrive on change

In return we offer you:

- Attractive Compensation Package

- The opportunity to join an early stage startup and have a real impact on the company’s future

- Work in an environment where creativity and initiatives are rewarded

- Nice & modern office in Westbourne Studios (Notting Hill)

- Flexible hours (we measure your results, not your working hours)

- All that startup stuff (choose your own hardware, wear sneakers to work and yes, there is a ping pong table)

- Free parking for your bicycle or moped

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Published at 29 Sep 2017
Expires on 29 Nov 2017
Viewed: 449 times


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