Customer Service Guides (Field based)

at Residently in London

Residently is the new UK startup that’s making renting a property simple, cost-effective and friction-free. We want to transform the lives of residents and the livelihoods of property owners.

The majority of 20-39 year-olds now rent privately - that’s up from 20% in 2000. Renting is the new norm and traditional estate agents aren’t able to serve a generation used to booking a take away, a trip away or a taxi with maximum speed and minimum fuss.

The property industry simply hasn’t moved with the times - prices are unclear, processes are outdated and practices unreasonable. We’re going to change that.

This is your chance to be involved in a well-funded startup led by experienced entrepreneurs. Your main duties will include accompanying clients to viewings around London

We are looking for a self-employed field agent (we call guides) to;

- Accompany prospective residents to properties and pointing out positive attributes
- Deliver exceptional customer service

You will be reporting to our operations team, with whom you’re going to have a very close working relationship.

As we’re a startup, so you can expect to be doing weird and unusual things to make the business work and to learn about our customers. This should excite you.

What you’ll bring

- Impressive in appearance
- Ability to communicate effectively
- Organisational skills
- Present a positive image of our company at all times
- Executing tasks at hand by applying common sense
- Good knowledge of London
- Have a bright personality, a 'can do' attitude

What we’ll bring

- Flexible working
- An environment that’s fun to work in, makes a difference and is low on bureaucracy
- Fortnightly pay

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Published at 05 Oct 2017
Expires on 05 Dec 2017