Panel Assistant

at Whatusersdo Ltd in London

We’re looking for a Panel Assistant to support the Panel Manager and make the internet a better place.
The Panel Assistant role will intend to deal with community and social media management tasks and to provide IT support to our community of tester (we have a very crowded community of people that conduct usability testing!!) We won’t ditch you, don’t worry! Training and courses will be provided.
No previous experience of UX is required.

Why join us

We are a small-ish, fun-ish UX consultancy. We have been on the market for almost 9 years and we have grown a lot since then.
Whatusersdo counts 25 human beings all aimed to accomplish the same mission - make the internet a better place (confetti and fireworks)
To do so we need new people to join the bright side of the good User Experience!!

Duties and Responsibilities

Providing support to website testers
Social media management
Manages company social media channels, including Facebook, Twitter, and other relevant platforms
Creates dynamic written, graphic, and video content
Works as part of the Panel team to develop social media campaigns
Proposes new ideas and concepts for social media content
Works with Panel Team to coordinate ads/campaigns
Manages social media communications
Contributing interesting content and producing engagement programs including writing newsletters
Project management - supporting a range of client projects with the panel manager, account managers and UX team.
Managing user outreach, encouraging users to take part in a variety of projects
Supporting the panel manager in building the global panel of website testers

Knowledge/ Skills/ Experience


IT Knowledge
Excellent understanding and extensive previous use of Microsoft Excel
Marketing, social media, community management
Market research or User Experience.
Proficiency in MS Office


University degree/ HND qualification
Research understanding
Speaks a second language fairly fluently
Must love gifs

Skills required

Excellent interpersonal skills
Developing initiative, negotiation and influencing skills
Problem-solving, analytical and numerical skills
Ability to deliver results, meet deadlines and manage time effectively
Self-discipline & motivation
Positive attitude
Excellent organisational skills
Excellent written, oral and electronic communication skills
Fluent written and spoken English, with a particularly high level of written English.

Benefits/ Perks

1 kg of organic free-trade coffee every day
Monday breakfast
Friday company drinks
Tuesday - Thursday | get-on-with-things mood
Small-ish, fun-ish company
Share scheme
Competitive salary
Opportunity to learn something new
Multicultural environment

« Go back to category
Is this job ad fake? Report it!   
Published at 06 Oct 2017
Expires on 06 Dec 2017
Viewed: 980 times