CRM & Data Executive

at ResponseiQ in London

(₤24000 - ₤30000 per year)

This job description is in two parts, the summary (in short) up top and the detailed description (in full) down below. If you want to apply, read both parts, maybe even twice, before you reach out. If you don’t want to apply then feel free to stop reading at any point, I won’t get offended because I’ll never find out.


You; in short:
You like data, researching and thinking outside the box to find efficient ways to get tasks done.


The Job; in short:
You’re going to be fuelling our sales team with the raw data (leads) that they need to meet our aggressive growth targets. You’ll have access to a small team of Assistants in the Philippines to assist you in every way – they’re awesome and learn fast. Regular travel to the Philippines.


Us; in short:
We’re young, ambitious, outgoing and sociable.


The Company; in short:
ResponseiQ helps businesses to generate more revenue by increasing inbound phone calls and speeding up response times. 65% of people who trial it, sign up and nobody leaves.


The Office; in short:
It’s in Angel, it’s brand new, we have a pool table, and there’s free booze on a Thursday.


Sound interesting? Ok, keep reading.


What we really want to see from you is a tailored covering letter, give us something interesting about you and why you want this job.


You; in full:
You’re smart, organised and get a kick out of building efficient processes. You are keen to bring new ideas to the team and will take responsibility for bringing them to action. If you’ve got relevant experience then great, but that’s not a deal breaker.


Us; in full:
There’s 7 of us in our 20s having a good time building something great. We’re in the early days but have massive ambitions for this company and will do what it takes to get it to where we want it to go, which is why we need a strong team to support us. The team’s very sales heavy which is why we need a smart person to help fuel the sales team… You line them up, they’ll knock ‘em out the park!


Whilst we’re currently a relatively small (but rapidly expanding) team, we’re part of a larger portfolio of tech start-ups in RocketSpace, a co-working space, which we fully use to our advantage on both a personal and professional level.


The Company; in full:
We’re a sales acceleration and conversion optimisation company that is focussed on helping our customers to generate more revenue than they’re able to without us, by getting them more phone calls.


Our easy-to-install widget tracks user behaviour and offers free call-backs, to our clients’ potential customers, in under 27-seconds, increasing the conversion rate of visitor-to-call by up to 60%.


“ResponseiQ removes all worldwide communication barriers allowing visitors from anywhere in the world to speak to you, for free, at any time during your working day. Alternatively, they can simply schedule a suitable time and date for you to call them back; ResponseiQ will alert and connect you at their chosen time, ensuring you never miss a callback request again.”


We’re financially backed by Fuel Ventures and have just raised a significant amount of money as part of our second round of investment, giving you the opportunity to be a part of a fast-growing tech startup.


The Job; in full:
As a CRM Data Executive, you will be an integral part of ResponseiQ’s growth. This is a fully supported role with plenty of training, but you will also have the freedom to make the role your own by bringing ideas to life and using the team in the Philippines to help you full-time.


Whilst we have a large database of companies on our CRM system, your role will also be to hunt out new companies we can work with and discover new prospects. You will be responsible for importing data into the CRM database, ensure data quality measures are met, create reports and dashboards in Hubspot. The team in the Philippines will do most of the heavy lifting side of the data capture, but it will be your role to proof its quality and ensure it’s filtered into our CRM system properly.


We will be setting up an email prospecting process using automated tools (prospect.io), this will be conducted by our team in the Philippines with all leads followed up by our UK sales team. It will be your responsibility to report on the effectiveness of these campaigns and make changes where appropriate. Naturally, Sam & Scott (Head of Sales & CEO) will have their input into this process, as it evolves.


You’ll be using a variety of proven methods we already know get results and be expected to think outside the box to bring ideas to Sam & Scott to bring more data and leads into the top of the funnel.


The End. As I mentioned above, send me something tailored and unique. The hiring process can be really boring, so please help us out a bit.


Look forward to speaking soon,


Scott
CEO


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Published at 11 Oct 2017
Expires on 11 Dec 2017