Operations Coordinator

at IDEALondon in London

(₤22000 per year)

About IDEALondon:
IDEALondon (Innovation and Digital Enterprise Alliance London) is a post accelerator workspace run by a world class partnership of Cisco, UCL, EDF Energy and managed by Capital Enterprise. With light-touch, high-relevance support, IDEALondon offers a unique mix of expertise and experience to enable digital startups to flourish.

Startups are actively adopted and encouraged by one partner, but supported by all. They are introduced to relevant contacts and given access to opportunities, investment, promotion, mentorship, as well as tailored training and consultancy.

About the Role:
We define the IDEALondon experience from the very beginning. Potential startups and partners from far and wide will be in contact with us on a daily basis, excited to enhance their journey in innovation.

Who you are:
• Confident in a front of house, customer facing, service oriented role
• Excited and able to thrive in a dynamic, collaborative team environment.
• Someone who challenges yourself to problem solve with creative solutions
• Able to adapt in a fast paced environment, and proficient at self directed work
• Able to complete tasks and assignments within specific deadlines
• Extremely detailed oriented and highly organized
• Committed to making the IDEAL experience, customer experience, and event experience at IDEALondon a 5 star experience.
• A team player through and through! You have a ‘yes’ attitude, and are willing to follow through and accomplish any required task with enthusiasm and positive energy
What you'll do:
• Customer service and front desk support
• Execute opening and closing duties for facility
• Contribute to maintaining an exceptional startup & partner experience, including communication with startups through Slack
• Facility Maintenance and Upkeep - building walkthroughs, checklist reporting
• Execute event setup and teardown, and other operational requirements as needed with limited supervision
• Overseeing event execution during community events and workshops
• Oversee catering orders for workshops and special events
• Set up/Clean up of all food and beverage + hospitality
• Basic understanding of audio/visual technical management during workshops and special events
Technical Requirements:
• A flare for customer service and a dedication to excellence!
• Previous experience in event execution is a plus
• Experience in hospitality or the food and beverage industry (considered an asset)
• Experience/passion for working with startups is a plus!
• Experience working in a public facility
Required Availability:
• Available Monday to Friday 8am-2pm
• Open to extra hours/shifts with paid overtime
• This is a part time position at 30 hours per week (6 hrs/day)
• Never stop learning - all IDEALondon staff have access to all of our workshops
• IDEALondon is located in the heart of the silicon roundabout in Shoreditch where you'll be introduced to some of the biggest influencers in tech
• Unlimited coffee & tea
• Access to Lunch & Learns and Founders Breakfasts
• Monthly community socials

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Published at 08 Jan 2018
Expires on 08 Mar 2018

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