Product Designer (UI/UX)

at tails.com in Richmond

We turned dog food upside-down.
But we didn’t stop there.


Every dog is unique, every blend is unique, every action has a reaction.


We’re tails.com – experts in keeping dogs happy and healthy. We do that by creating the perfect tails.com recipe for each and every dog, asking owners a few simple questions – and then delivering the products straight to the door. It’s new and disruptive. Join, and you’ll be right at the heart of a business that’s not just changing the world of pet food – but also the way the customers experience it online.


We’re lucky to have an incredible community of loyal and passionate customers, and our digital product is an absolutely integral part of their experience with us – from how they explore their dogs’ tailored nutrition and products, to how they manage their deliveries every month.


That’s where you come in.


We’re looking for an ambitious and versatile Product Designer to drive the evolution of digital product design at tails.com and be a key part of achieving our company goals.


You’ll be working collaboratively with cross-functional teams (or ‘squads’), which include product managers and developers, as well as partnering with amazing data analysts, copywriters, creative designers, marketers, customer experience specialists, and more. Your part in the squad is to take ownership of the end-to-end design process for features the team work on.


The aim is to always start with a well-defined customer problem and then rethink and redesign the user journey. That could include rethinking our site navigation, optimising our signup journey, making the discovery of our products easy and crafting new journeys to help put customers in control of their dogs nutritional needs.


About you
You’ll be an integral part of the product team, that always strives to find the most effective ways to solve customer problems, while driving business growth.


You’re passionate about great design, with an ability to call on a broad range of design skills to create beautiful, intuitive experiences across mobile & desktop – including UX, visual & interaction design. You are naturally curious and love problem solving – you get a kick out of delivering well-thought out answers to real human problems. Being an advocate of lean UX – you enjoy working collaboratively with your team through the entire discovery and delivery process.


On top of all this, you’ll share the same ambition and entrepreneurial spark that makes tails.com a brilliant place to work. A competitive salary, share options as standard, breakfast, great coffee and the dog-friendly office helps too.


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Published at 09 Jan 2018
Expires on 09 Mar 2018


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