Head of Operations

at runagood in London

(₤30000 per year)


Runagood.com ltd has developed Artificial Intelligence that replaces business consultants.

Deploying highly disruptive technology, we need a hands-on Operator to lead and control every aspect of our innovative Partner and Client services as we launch next month.

You will have a strong, practical grounding in technology development, small businesses, B2B, and experience of working with business owners and professional practices.

Aiming to revolutionise the way in which Britain’s 5.5 million small businesses get advice, we need to galvanise 9000 accountant practices and the banks into partnering with us.

As a small, self-funded team working (awfully hard) from Conran designed offices in London’s Maida Vale, we offer basic initial pay, as we plan to restrict ownership of the businesses to ourselves.

But fear not, pay will rise as sales rise and there are also significant founder shares in the company, for the core team, of which you will be a part.

The more experience you have in fulfilling the following responsibilities, the better:

Retention of Partners and their clients:

1. Customer service effectiveness

2. Elimination of errors and waste

3. On-time delivery

4. Quality assurance & management

5. Product & service delivery

6. Operating productively

7. Continuous improvement

8. Developing the service delivery model

9. Account management of Partners and clients

10. Management of suppliers for cost and quality

11. Health and safety conformance

12. Operations planning

13. Operations team management

14. Partner & client after sales service

15. Website content & user consistence

16. Methods & Documents

17. Helpdesk

18. User feedback

19. Database management

20. Operations manual creation

Please write some to-the-point words to duncanatrunagood.com that persuade him to get you here for a closer look, a coffee and chat to see if we can make music, disruption and money together.


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Published at 10 Jan 2018
Expires on 10 Mar 2018

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