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Product Manager
at Winnow Solutions

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  • London
  • fulltime

About us

Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.

Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 30 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.

Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.

As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes.

We are passionate about living our values and place them at the centre of everything we do. We are excited about the like-minded talent who share these values, joining us in our mission:

Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.

Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.

People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.

Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.

Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.

This is an opportunity to join a rapidly growing start-up (ranked 78th fastest growing European start-up by the FT) and help us propel our growth at what is truly the most exciting and dynamic point in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.

The role

This is an exciting opportunity to work closely in an Agile/Scrum environment with collaborative product design and development practices at the core. You will have the chance to influence product direction and design in a fast paced environment and have the satisfaction of seeing your work being rapidly used by catering and hospitality businesses all over the world.

As Product Manager, you will take ownership of the Business Intelligence area of our product suite and drive development of the Winnow reporting tools in an Agile /Scrum framework. You will collaborate and negotiate with all stakeholders to agree prioritisation of the product feature backlog.

You will also be responsible for envisioning and developing new features from scratch.

Key responsibilities:

  • Based on our vision for BI and Reporting, transform business goals and product requirements to intuitive and useful product features
  • Conduct user research and stakeholder meetings to solicit feedback and validate direction
  • Work with our designers and developers to ensure our vision is fulfilled and product features are accurately implemented
  • Analyse data, usage statistics and feedback to gain user insight, working the insights into future iterations

Success will rely on understanding our current and desired future product state as we scale to thousands rather than hundreds of customers. Your work helps enhance the brand and the product, ensuring high levels of customer satisfaction and brand loyalty.

This is a hands-on role requiring you to spend time with our customers and account managers to understand how the data and reporting supplied by Winnow can be used by our customers to drive down levels of food waste. As an experienced PM, you will be expected to help build a customer-centric culture of delivering great product, and define appropriate ways to capture, document, and validate requirements.

Our company structure is flat and product prioritisation is driven by evolving customer needs and our agile process, so a collaborative approach to your work is essential.

Requirements

Education and experience

  • You are an experienced Product Owner / Manager with a good understanding of the software product development process
  • You have gained some of your experience in a B2B SaaS environment
  • You have experience working in a fast-paced (ideally startup), agile/scrum environment
  • You are experienced in user research, requirements solicitation, writing user use cases and user stories and are comfortable with wire-framing and producing concept sketches and user flows
  • You are seasoned in prioritising a competing requirements list
  • You have a good working knowledge of product development tools such as Jira, Visio, Balasmiq, etc and an understanding one of either SQL, Python, R, Excel/VBA a plus

Personal attributes

  • You have a track record of identifying and understanding complex problems, analysing options and deploying sound decision-making skills
  • You have strong analytical skills and are proven in using data to quickly get to the root cause of an issue from which you can start to work on a solution
  • You are skilled in driving a process and seeing it through to completion
  • You are able to build strong cross-border relationships (internally and externally), you use your diplomacy when required, and you can get people onside to get things done
  • You have proven experience in challenging and questioning the status quo. You enjoy implementing creative and innovative solutions to improve the way things get done
  • You are organised and are effective in scheduling, prioritisation and time management skills
  • You are results-driven and can manage multiple tasks in parallel, delivering effective solutions and pace and within tight deadlines
  • You demonstrate excellent communication skills. You are a confident and articulate presenter to audiences small and large. You communicate clearly in both written and spoken language. You listen attentively; you process and comprehend what you hear
  • You are comfortable with ambiguity

Our shared attributes

  • You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term
  • You are transparent in approach and enjoy a healthy, respectful debate. You work hard to build open and honest collaborative relationships
  • You get things done and seek to continually improve. Your customers want you on their team
  • You are passionate about the value of food and are committed to the fight against food waste
  • You are humble in approach and quick to pitch in if you see someone struggling

Benefits

 

  • Competitive base salary
  • Life insurance (3 times base salary)
  • Employee assistance programme
  • Company part-funded health insurance
  • Matching pension scheme
  • Cycle to work scheme
  • 25 days of paid vacation time in addition to national holidays
  • Eyecare voucher scheme
  • You will love what you do – waking up every day solving one of the biggest social problems of our generation
  • Committed team members with broad experience who share a common passion to build a world class business
  • Great office space in central London with free happy hours and a great working environment
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