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Customer Experience: Share Option Associate at SeedLegals

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  • London
  • fulltime
  • ₤25000 - ₤30000 per year

Join the team shaking up the legal world!

We have a fantastic opportunity for an ambitious, tech-minded and analytical/financially-minded graduate to join our growing team.

You'll be working in the Share Options area of our Customer Support team. Share options are used to give equity to employees which is a fantastic way to attract top talent in the early days, compete with high corporate salaries, and it's great to align employees with company goals and values, a win-win!

In this role you'll be the primary interface for our option scheme customers, on-boarding them onto the SeedLegals platform, helping them set up their option scheme documents and providing a wide range of legal and technical guidance.


For this role you should be able demonstrate knowledge in some of the following areas:

  • Startup hiring and equity incentives
  • Building and growing early stage startups
  • Financial planning and tax incentives for founders and early stage employees
  • Capitalisation tables
  • Tech

Your core responsibilities will include:

  • Helping our wonderful customers do everything they need to complete the documentation and legals for their option scheme, all completed via our platform.
  • Assisting users via intercom (chat), email and video calls.
  • Working with the options team to build and streamline the internal support process.
  • Helping research and develop new option scheme products.
  • Collaborating with our amazing team of developers, growth hackers, founders, investors and lawyers to further develop the SeedLegals platform and change the world.

Requirements

  • You are (most likely) a recent graduate, and looking to join a high growth startup.
  • You have a genuine passion for entrepreneurship and innovation, and are excited by the opportunity to interact with startup founders every day.
  • Motivated by the opportunity to deliver an awesome experience to SeedLegals users.
  • Phenomenal communication skills.
  • Outstanding time management skills, and the ability to multitask.
  • Strong analytical / numerical skills.
  • Knowledge / interest in tax or finance is a plus, however not required.

Benefits

You'll be joining an amazing team of founders, investors, developers and growth hackers. We're currently based just off Lincoln's Inn Fields (the legal heart of London).

  • You’ll get responsibility (and plenty of it!). This isn't a training-contract paperwork-only role, you will be client facing, with plenty of responsibility right from the get-go.
  • 25 days annual leave (plus bank holidays).
  • Access to world class training from some of the most experienced individuals in the UK in startup law, investment, and entrepreneurship.
  • Learning, development and networking opportunities.
  • Great offices with free fruit and coffee, overlooking the gorgeous gardens at Lincolns Inn Fields.
  • Contributory pension.
  • We’re looking to hire for this role as soon as we find the right match, so if that sounds like you – get in touch
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