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  • London
  • fulltime

At Selina Finance, our mission is to empower everybody to access the wealth tied in their homes as easily as using a credit card.

We issue a credit facility backed by our clients’ properties, allowing them to dip into their home-equity flexibly whenever they need to – during the first 5 year of the facilities term.
We believe our clients should be able to realize their full potential without having to rely on costly unsecured credit or inflexible mortgage products.

Join us to build a digital consumer centric brand in lending.

What you'll do:

We’re living customer obsession in consumer lending and our advisors are our face to the customer. Working with multiple channels (online live chat, phone, bots) we ensure a flawless customer journey and an environment where you can focus on helping customers make the best financial decisions.

In your role, you will:

  • Provide financial advice to our customers attracted via our online and offline sources via our multiple communication channels providing a seamless advice experience
  • Putting our customers interest first and educating them on the novelty and advantages of our product
  • Develop the applicant journey and advisor tool-set with our tech and product teams to relentlessly improve our customer’s experience
  • Work hand-in-hand with our sales-operations team to further drive completion of our pipeline and realize our ambitious growth plans

Requirements:

  • Fully CeMap qualified (or equivalent) with +1 year of experience, CAS ideal
  • Want to be involved and shape an early stage start-up
  • Know how to manage and grow a constantly evolving pipeline of cases in tight timelines
  • Are keen to work in a fast paced early-stage start-up environment

You’ll be right in the heart of the action here at Selina. We’re looking for a driven, detail-oriented teammate who always puts the customers interest first!


Benefits:

  • Market competitive salary and stock options
  • 25 days holiday in addition to 8 bank holidays
  • Company contributory pension scheme
  • A values-based culture
  • A supportive, driven culture and a great team with an outstanding mix of talent and experience
  • A dynamic environment in which you can personally learn, develop and make an impact
  • Strong involvement in shaping a young FinTech business from its early days
  • Breakfast, fresh fruit and snacks and a programme of team social events
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