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Head of Buying at Gousto

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  • London
  • fulltime

Here at Gousto, we are on a mission to become the UK's favourite way to eat dinner!

Delicious recipes, precise ingredients & a dollop of adventure, delivered to your door. We have invested into our technology, data capability and our product to ensure the customer is at the heart of what we do. Every aspect of our business is powered by our passion.

Whether it is innovation through our recipe development, building algorithms to optimise our recipe box journey or devising strategies to reduce plastic and food waste. All our teams play a part in our amazing growth in the UK!

Our DREAM? To be the most-loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team!

Head Of Buying

To support our continued growth we are looking to hire a Head of Buying that will lead the team responsible for sourcing ingredients and packaging.

The team plays a key role in delivering our competitive advantage through opening the doors and introducing the best of the outside into Gousto. As Head of Buying you will lead and build our team of buyers to ensure we are sourcing the best possible materials and services at the best price not compromising on quality, service or sustainability.

You will work closely with counterparts in our food proposition, food technical, supply chain, finance and operations teams to ensure alignment between our teams and deliver against business targets and our proposition roadmap.

You will principally be based at our head office (The Shepherds Building Central, Shepherd’s Bush, London W14 0EE) with flexibility to include working from home, working from supplier or Gousto production sites for part of the week.

Core Responsibilities:

Procurement You will develop a deep understanding of our customer, product and competitive set so you can lead the teams in sourcing ingredients that set us apart from the competition.

Working with your team and employing the appropriate frameworks you will develop a strategic category plan for each area. You will lead our supplier selection, ensuring we are working with best in-class suppliers and will own key supplier relationships and initiatives. Additionally you will act as a point of escalation in supplier negotiations and issue resolution.

Identifying and delivering ongoing cost reduction initiatives to enable us to beat our budgeted KPI’s is key to success in this role. You will utilise full cost to serve methodology in our sourcing activity, building the processes and mindset within your team to make the right decisions for the business

Strategy and vision Working closely with your director you will input to the 3 year Buying strategy, measuring performance against the goals, pivoting as necessary and energising your team around the plan.

Building a high performance team Gousto has extraordinary talent. As an exceptional leader you will be expected to develop, coach and mentor your team. Furthermore as we continue to grow you will need to scale and shape your team to ensure future success.

Customer experience Taking shared ownership of customer OTIF you will work closely with internal stakeholders and suppliers to continuously improve our customer experience on quality and damages. You will lead your team to solve issues with pace and focus.

Risk management and scaling You will ensure the team have robust plans in place to deliver volume requirements aligned to our ambitious growth plans. Ensure contingency plans and risk management strategy is in place for key categories

Food safety Working closely with our food technical team you will ensure all suppliers and products adhere to food safety and technical standards. Striving to continuously improve.

Sustainability Working with your team to deliver sustainability initiatives aligned to Gousto’s Sustainability pledge. Holding yourself and team accountable for delivery of initiatives such as packaging reduction, ensuring completion of full commercial assessments and gaining commitment of others.

Key Stakeholders:

You will work closely with your team as well as having key stakeholders across Gousto, including:

  • Head of Food
  • Head of Commercial strategy
  • Head of Supply Chain
  • Head of Food technical
  • Finance managers
  • Site General Managers

Requirements

Who you are/Experience Required:

  • Degree educated. CIPS desirable but not essential.
  • Exceptional leader - Proven experience of managing a team of buyers or you are operating at senior buyer level and are able to demonstrate the ability to take the next step.
  • Excellent negotiator - with proven experience of negotiating with a broad range of suppliers (blue chip to start ups)
  • Procurement - strong buying background ideally gained in food
  • Analytical - with a desire to deeply understand and map supply chains to interrogate cost structures and quality to release value
  • Strong attention to detail
  • Commercial - strong commercial acumen and delivery orientation
  • Customer focus - a healthy obsession with quality for the end customer
  • Team-playing - excellent collaboration skills supported by strong emotional intelligence
  • Organisation - structured communication and planning in a fast-paced environment
  • Agile - able to embrace change and adapt quickly to business priorities

What’s it like working at Gousto?

All of us are responsible for the success of Gousto. Our guiding values - dream, deliver and care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Benefits

25 days holiday (plus bank holidays) - You can buy up to 5 days extra holiday!

A holiday day added each year (up to 30 days)

40% Gousto discount

Your first Gousto box FREE

25% Gousto discount for friends and family

Gousto Academy training courses

Free food & recipes from the test kitchen

Gousto stash - hoodie, notepad, mug

For the full Gousto list of benefits just get in touch and we can share all the details!

Our Values!

Dream

Be confident in your curiosity: think big, aim high and respectfully stand up for what you believe in.

Deliver

We look for effective answers that will have a real impact, take initiative to solve problems and have a healthy impatience for change.

Care

We care about our colleagues, customers and suppliers - they are key to our success - and about where our food comes from, the quality of our ingredients and our impact on the environment.

Equal opportunities

Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto.

We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.

Go Gousto!

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