Essential Therapy is a Henley-based start up, which provides high quality, low-cost training via Zoom for mental health professionals. We are looking for a part-time Technical Support Assistant to join our growing business. Up to 8 hours per session per week and more as the business grows.
About the role
We are looking for a responsible Technical Support Assistant to sit it on our training sessions and provide technical support for our customers and trainers. This could be anything from opening waiting rooms, to letting people in who have had connection problems, troubleshooting technical issues and assisting trainers with Zoom features like polls and breakout rooms.
You’ll have extensive experience dealing with Zoom, both as a meeting participant and host. You’ll be friendly, approachable and willing to help, whatever the issue. You will have a good command of the English language (both written and verbal) and be computer literate, with full access to a laptop and stable internet connection.
The role is fully remote. Some unsociable hours, Saturday and/or Sunday mornings.
Rate of pay is £50/session.