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Senior Vendor Manager (IT) at Gousto

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  • London
  • fulltime

Gousto is one of the most dynamic and fast growing scale-ups in the UK. On a mission to help families enjoy good food, we believe home cooking is important, so we’ve made it simple. We take the hassle out of planning, shopping and cooking, by delivering weekly meals with pre-portioned ingredients and recipes cards ready to cook, so there’s no more ‘what’s for dinner’ panic.

Gousto currently leads the category in the UK offering more choice, more delivery options and lower lead times than any other meal-kit retailer. This is really only the beginning though, we have big plans to transform our proposition in 2021 and beyond.

Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.

If you need reasonable adjustments at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Go Gousto!

Senior Vendor Manager (IT)

We are looking for an all-round IT Vendor / Procurement expert to join us as Senior IT Vendor Manager. This is a new role for us, so if you’ve got experience in managing vendors from a commercial and operational viewpoint and want to join a fast growing ‘Food Tech’ brand, then we’d love to hear from you!

You will be instrumental in maturing our current IT Vendor processes and developing new ones whilst working with colleagues across Gousto to standardise how we manage our Non-Food suppliers.

You’ll be key in managing operational and commercial relationships with some of our 3rd parties, driving excellence in the delivery against SLAs and negotiating new vendors to the best possible outcome.

You’ll most likely have come from a retail, FMCG or Supply Chain environment having managed procurement and commercials for a multi-million pound portfolio. You’ll be adept at driving excellence from 3rd parties and be able to manage their performance, whilst being a trusted advisor in the procurement of services.

You’ll work closely with the Gousto’s functions including IT, Legal, Security and Finance to ensure vendors are fit for purpose as well as assisting other departments in vendor selection and negotiation.

This is a senior role, reporting into the Head of IT and can be located in any of our sites or the London Office. To be successful in this role, you will be motivated by excellence, working with your colleagues across all of Gousto to be a champion for Vendor Management.

Requirements

  • A strong track record of supplier management, including contract management, procurement and relationship management.
  • Strong stakeholder management skills.
  • Good industry awareness of trends in supplier management.
  • Managed services and cloud based supplier management experience.
  • Experience with negotiating contracts and maximising value
  • Experience working with multiple internal stakeholders
  • Experience working with Agile-based frameworks.
  • Experience building a supplier performance management framework across the technology supplier portfolio.
  • Monitor and improve customer satisfaction, service performance quality, costs, and risks.
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