Engineius’ goal is simple: to make vehicle movement easy. We are on our way to creating the leading end to end movement solution in the UK for our customers (such as Hertz and The AA), delivered by our network of 300+ drivers and transport agents across the UK.
We went live two and a half years ago (April 2018). Since then, we have acquired over 80 clients, 10 of which can claim to be some of the biggest players in the UK automotive industry. We are one of the largest competitors in this space already, but have headroom to grow much bigger. We currently move tens of thousands of vehicles each year. Our vision is to move millions.
About The Position
We are looking to fill a new Account Executive role with immediate effect. The London-based Commercial team includes our Commercial Director, Business Development Manager, Customer Success Manager and Marketing Lead. The rest of the company (business is c.35 employees in total) are based in Birmingham.
The workload of the team is ever-increasing, as order volume rise by around 40% every quarter. The team’s main objective at present is to onboard new customers, and keep existing customers happy and growing. You will be key in helping the team make this happen in a variety ways on a day to day basis.
We’re very open to totally different profiles for this position. You might be a graduate who wants a quick start to their career in the commercial side of the business world. Alternatively, you might have experience elsewhere already but want a faster-paced environment and a new challenge.
This role will be fast-paced and needs a self-starter who can manage their own workload and shifting priorities day to day. You will be an early employee joining a rapidly scaling business that has the potential to be a true market leader. You will be well-positioned to move into a senior role ahead of your tenure based on the impact you directly make on the business.
Overall summary: Success in this role will be defined by enabling the whole commercial team (that you are part of) to continue to deliver growth by retaining existing clients and adding new ones successfully. An effective first few months with us will look like:
Making sure customer accounts are rigorously set up on Engineius’ internal platform
Training new customers in how to use the system
Monitor service clients are receiving
Monitoring service delivery and ensuring we’re delivering what they’ve told us is important to them
Helping with preparation for client meetings by providing operational detail and feedback
Help deliver client projects
Quoting for new projects and close out new orders through to being live
Leading on the day to day running of customer projects internally (typically hundreds of deliveries of a certain type), including setting up and maintaining booking systems
Working directly with clients to iterate and refine processes, update data, and sending daily reports to key stakeholders
As soon as your prove you are a “safe pair of hands” you will get the chance to lead our smaller / SME clients
Manage internal workstreams
Being responsible for keeping our CRM system fully up to date and undertaking continuous improvements to it
This includes customer contact and operational information, sales pipelines and competitor intelligence
Helping organise the team internally, including organising events and preparing for internal meetings
What Characteristics Are We Looking For?
Enthusiasm: We are very flexible on prior experience and existing skills set - the most essential thing is a fantastic attitude and enthusiasm to help our business reach its full potential
Personality: Very friendly and helpful demeanour; a person that will naturally fit into the team and build effective working relationships quickly
Proactivity: A proactive and independent individual with strong decision-making skills, and able to use initiative
Curiosity: An analytical, reflective mind and a genuine interest and passion in our business
Ambition: To personally succeed and develop quickly
Resilience: The ability to operate in a demanding, fast-paced environment
Commercial awareness: to identify opportunities independently
Technical Skill / Analytics: (Flexible)
Proficiency in the normal tools: Microsoft Word, Excel, and related computer applications
Advanced data skills useful but not critical
Experience that could be interesting or useful: We are very flexible on prior experience and existing skills set - the critical thing is that you have a fantastic attitude and the enthusiasm to help Engineius reach its full potential. Example profiles we will consider are:
Recent graduate (relevant degree or proven interest in business)
Experience working in commercial roles elsewhere - maybe a bigger company where you’re looking for a faster pace
Experience in working at a startup company where you’ve demonstrated hunger and impact
What You Can Expect:
Full-time job with a competitive salary package
Opportunity to join a high growth company at an early stage
Scope for high performers to move into senior positions quickly
Chance to work in a highly motivated team and a fast-paced, dynamic environment
Great offices: Both offices are great working spaces; the London office, for example, includes gym (free of use), showers, cinema, talks & professional events, and the longest copper bar in Europe in the bar and cafe area!
Salary reviewed annually, based on appraisals
Discretionary bonus up to 10% of base subject to company and individual performance
Note: Owing to the current Covid-19 situation, we are flexible on home working. However, regular visits into the company’s offices will be necessary for getting up to speed
Based at one of the company’s two offices:
London: The Ministry, 79 Borough Road, London SE1 1DN
Birmingham HQ (Alpha Works, Alpha Tower, Suffolk Street Queensway, Birmingham, B1 1TT)
25 days’ annual leave in addition to standard UK Bank Holidays and other Public Holidays
Three-month probationary period
Hours of work are 08:30-17:30 Mon-Fri
Role reports into the Head of Business Development and Customer Success Manager, with direct also from the Commercial Director