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Head of Growth at Grind

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  • London
  • fulltime
  • -
  • Hours Five days a week, flexible hours.
    Benefits 25 days holiday plus bank holidays, food and drink discounts.


    A bit about us.
    Grind is a coffee company that lives in London. After opening Shoreditch Grind in 2011, the brand expanded across London with cafés and a production coffee roastery. 2020 changed Grind beyond recognition, and todayGrind coffee is available online - through our direct-to-consumer coffee business led by the UK’s first compostable coffee pods for Nespresso machines - as well as around the world as the global coffee partner for Soho House.
    Based in Shoreditch, we have a small team of talented young people working on everything from product development, to creative production, to customer experience.


    A bit about the role.
    We’re looking for a Head of Growth to join our team, and lead in-house and external agency teams in delivering the next phase of growth, bringing Grind to life across platforms; email, social media and IRL.
    The Head of Growth is responsible for the day-to-day of performance marketing, paid and organic social, email, affiliate and other new business. More broadly, this includes strategy, planning, budgeting, analysis and execution as well as diversification and optimisation of the channel mix.
    Overall, the goal for the Head of Growth is to substantially grow the active customer base. We’re looking for someone with an all-round profile to join the core Grind team, and to bring original ideas and best practices from previous work environments
        • Minimum three years of ecommerce experience, with a focus on customer acquisition
        • Experience in a high growth environment, managing a team and working with senior leadership
        • Experience in a fast-paced start-upenvironment, working lean - both autonomously and collaboratively
    To be successful, you'll also have;
        • A positive disposition and a pragmatic attitude
        • High quality of written communication
        • Strong stakeholder management skills
        • Analytically strong, with a data-driven mentality
        • An attention to detail, ability to multitask and prioritise
        • Reasonable knowledge of MacOS


    Grind provides a supportive working environment and a commitment to developing our employees at all levels. If you are looking for the next step in your career with a progressive, entrepreneurial London business, then apply now.
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