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Social Media Content Creator at MADE.COM

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  • London
  • fulltime

Job Title: Social Media Content Creator

Department/Group: Brand & Marketing

Line Manager: Lead Designer

Location: London, Shoreditch

Contract Type: Permanent, Full-Time

Who we are

At we believe that everyone should have access to great design. So, we’ve taken a unique approach to making and selling furniture - no middlemen, no agents or importers. Instead we work directly with designers and manufacturers so we can offer high-end furniture and homewares at a fair price.

It’s not an easy task – it takes a creative and dedicated team to make it happen where everyone has an important part to play. We combine our individual passions and skills to create innovative work that’s as exciting and unconventional as the business itself. It’s a place where all ideas are listened to, where brainstorming means job titles get left at the door and where a self-starter can really make their mark.

What you’ll be doing

We are looking for a candidate that loves creating content and has a genuine passion for social media and interiors. Candidates should have strong creative and video skills, as well as a deep knowledge of social media and a finger on the pulse of what’s coming next within the platform and on social. We want a self starter who isn’t afraid to try new things and comes with loads of ideas to promote the brand. As the Social Media Content Creator you will be responsible for producing content for all our social media channels, including Instagram, Facebook, PInterest & TikTok.

This is your day

Supporting across social media content activities including:

● Working collaboratively with the organic social team to ideate on organic social content (including but not limited to Instagram, TikTok, Twitter, Facebook, and Pinterest).

● Working on paid social to ensure assets are delivered to a high standard and achieve the aims of the paid media team.

● Creating a range of cross-channel social assets including stills, moving, stories, GIF’s and animation - taking ideas from initial scamps, through concept development, shooting and editing, in line with platform/channel strategy.

● Pulling together briefs for Creators on content initiatives that cover Social as well as PR/Events.

● Working with the Community Managers to understand the MADE customer and tailor content output to their taste.

● Liaising with Advocacy and Community Management team to source talent for BAU content/campaigns.

● Attending events, shoots and showrooms to capture creative content.

● Performance analysis, learnings & next steps on each project.


What you’ll need

● 3-5 years experience in content creation, ideally in Social Media.

● Strong written communication and visual storytelling skills.

● Calendar and/or contributor management experience—comfortable with setting and meeting deadlines on an ongoing basis.

● Comfortable with social media/content metrics—setting appropriate goals and understanding what success looks like.

● In-house brand experience preferred but not required.

● Experience with Adobe creative suite.


What we offer

  • Great opportunities to make the role your own and get involved with exciting projects in a fast-paced, creative and fun office environment.
  • We’re proud of our diverse, supportive company and culture. Our very own in-house Culture Club plans a variety of activities from our annual parties, Friday drinks, social events and more.
  • Temptingly good employee discounts on (30% for you and 15% for your family & friends).
  • 25 days holiday per year (on top of bank holidays), plus an extra holiday day for every year, served up to a ceiling of 30 days.
  • We know that flexibility is important. Our Everyday Flex policy enables you to determine your start and finish times, and we’re open to discussing other flexible working arrangements too.
  • Free, unlimited access to over 13,000 eLearning courses to support your development.
  • We believe it’s important to give back, so we give you one paid day off each year to get involved in any community or charity volunteering activity of your choice.
  • Excellent employee benefits including private healthcare (with discounted gym membership), pension, life insurance, eyecare vouchers, cycle to work scheme and season ticket loan to name but a few.

Up your street? Apply for the opportunity to join our growing team in the heart of London!

Applications without a Portfolio will not be considered.

MADE is committed to creating a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone’s voices are heard. We respect and value all differences (seen and unseen) and encourage applications from all backgrounds, which will be considered regardless of race, colour, religion or belief, gender expression, sexual orientation, national origin, pregnancy and maternity, disability or age.

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