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Quoting and Pricing Analyst at Geomiq Ltd

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  • London
  • fulltime
  • ₤23000 - ₤35000 per year
  • -
  • Job Description

    We are a London based tech start-up and a team of entrepreneurs with a proven track record. We are revolutionising the Manufacturing Industry by building an intelligent platform that enables product designers and engineers to get instant quotes for hardware and instantly order custom parts.

    A Software that accelerates Hardware innovation - Think Amazon for custom manufactured parts.

    We make custom manufacturing really easy!

    We’re hard-working with a relaxed culture, supportive of flexible working, with a strong and collaborative vibe. Our team is very sociable, with regular company-wide lunches, drinks and a supportive entrepreneurial environment. We use the best bits of agile with a real focus on learning, retros, stand-ups, code reviews and plenty of chances to pair up and solve problems.

    You’ll get the first-hand experience of fundraising (we have just been backed by an extremely notable VC), rapid product development, incredible growth curves and everything else that comes with being part of a young, exciting business.
    When you start, you’ll be able to choose whatever toys you need to get the job done, a laptop, a widescreen monitor and your choice of comfy chair or standing desk. Plus 25 days holiday, a competitive salary (with regular reviews and feedback), and other perks. Currently, we are a small agile team, looking to recruit with immediate effect in order to scale at pace.

    Who are we looking for?

    We're looking for a talented, and highly motivated individual to join our team to be the first point of contact for all incoming customer enquiries, and actioning Quotations on our platform so that we can deliver industry-leading customer experience.

    Key Responsibilities

    This role sits right in the middle of the entire business as an important connection between the buying customers and the suppliers.

    This will require you to be willing to technically upskilled to in aspects of engineering, to ensure engineering drawings and files are dealt with accurately, quotes processed effectively, maintaining to an amazing standard of customer success whilst also having a firm commercial grip on the financial aspect of this role.

    The position of this role means you will be expected to be the first line of contact for both the buyers and suppliers. You will also work closely with all aspects of the business from Sales to Ops teams to ensure customer success is implemented throughout the business.
    As you collect data and feedback on the product from customers and suppliers, you will present back to the relevant aspects of the business and help with data-driven processes.
    Having a commercial mindset coupled with technical understanding, customer focus and ability to condense data/information into actionable plans for innovations.

    Quotation engineer
    This aspect of the role equates to 85% of the role
    o Ensuring 24hr turn around for the processing of quotes from initial customer request through to delivering the supplier quote back to the customer
    o Develop and execute our pricing strategies that align with improving key quoting metrics e.g. Margin, Transaction rate etc.
    o Analyse and resolve any early-stage technical drawing issues from customers
    o Develop a technical understanding of every stage from manufacturing process methods, materials, parts of technical drawings, industries of customers
    o Fostering and developing long-standing supplier relationships alongside Ben
    o Develop an understanding of current markets value and competitors

    Data Processing and Analysis
    This aspect of the role equates to 15% of the role
    o Ensuring the customer data and identity is kept confidential through editing, commenting on files received.
    o Ensuring details of enquiries are correct and suitable for processing
    o Contribute to the development of data analysis and metrics for the company and customers
    o Assist with the presentation of metrics and data throughout the company
    o Maintain a log of customer feedback and recurring issues to feedback to the relevant aspects of the company and product teams
    o Using data gathered to innovate and develop an industry competitive and data-driven smart quoting system

    Our ideal candidate would be able to hit that sweet spot between technical and commercial customer-facing role, with the ability to learn new technologies quickly.

    We are looking for someone that is a true operator! The ability to operate efficiently at speed, adapting fast to changes, work through any problem whilst overseeing a small team is crucial.

    There is a lot of scope for responsibility and the individual should be comfortable with taking ownership of [and managing] multiple demands required in a start-up.

    • Experience in a technical support/quoting/costing analysis facing role at a start-up, tech or marketplace
    • A love of problems solving and troubleshooting issues, with a rapid ability to learn new things.
    • Interest in Engineering and Manufacturing
    • Ability and desire to multitask between the different quoting, supplier management, technical support, feedback and documentation aspects of this role and take on the different responsibilities of each space to ensure customers receive a quote within 24 hrs

    About you
    Ambitious and motivated
    A meticulous, detail-oriented, inclination for documentation
    Excellent verbal and written communication skills
    Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
    High level operator
    Prioritizes multiple projects and tasks effectively
    Full-time salary circa £23k-35k (Depending on experience) + Project Commission

    Free in-office 3D printing!
    Canal side walks and views
    Exceptional career opportunities being part of an early-stage start-up
    Tasty snacks & treats
    An extra day off for your birthday
    Competitive pay
    Generous Holiday
    A highly talented, sociable team with weekly office events
    Prime location in Silicon Roundabout
    We get to work with the most innovative designers every single day!
    Job Types: Full-time, Permanent
    Salary: £23,000.00-£35,000.00 per year

    Expected start date: 27/09/2021

    Job Types: Full-time, Permanent

    Salary: £23,000.00-£35,000.00 per year

    COVID-19 considerations:
    We have designated check in station to record temperature and sanitise before entry into the office as well as a number of sanitising stations around the office.

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