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  • London
  • fulltime
  • ₤35000 per year

Are you our missing ingredient?

Calling all technicians of food local to the green pastures of Spalding.


If it's time for your next step up, you could be joining us as a Quality Assurance Manager.

You'll be a deputy in the Technical Manager's absence for the Food Technical team. Your role will be to support the technical function ensuring product safety and quality, QA tasks and complaint investigations are completed as expected in full and that QMS systems relating to QA tasks are compliant with BRC and legislation requirements. You'll be managing the QA team including training, holidays and absence.


Hours of work

Wednesday - Sunday and working hours are to cross over shifts (if not 5 days a week there is an expectation that 2 - 3 days you'll be able to work hours such as 11-8, 12-9,1-10)


Salary up £35,000


What you’ll do

  • Support Technical Manager in the day to day role
  • Food safety and quality support in various projects
  • Support QA Supervisors in their day to day tasks, coordinating QA Supervisors holidays and cover; ensuring all day to day tasks are completed correctly and in a timely manner
  • Conduct regular one to one meetings with the QA supervisors to agree Personal Development Plan for all team members;
  • Support QA Supervisors wit their day to day decisions based on risk assessment and supporting their development in food safety knowledge;
  • Ensuring that all relevant tools and equipment are provided to Technical Team to support technical functions (e.g. lab service, people management tools, logins, access to relevant systems)
  • Supporting investigation of the issues and implementation of the improvements with other departments;
  • Investigating and responding to customer complaints and implementing improvements on site to avoid recurrence;
  • Working with QA supervisors and other Departments on GMP standards improvements and understanding food safety aspects;
  • Responsible for preventing any food safety incidents ensuring effective checking is in place and being followed and site standards are maintained at all times
  • Facilitate and Support site audits as required and work with other departments on improvements
  • Support the internal auditing schedule, pest control, allergen management and all QMS systems
  • Ensure site hygiene standards are upheld and support Hygiene Supervisor if needed
  • Support in ensuring all quality procedures are suitable, managed, reviewed and implemented with relevant departments
  • Implement and manage the allergen and swabbing systems to drive improvements in site controls and hygiene standards if applicable
  • You'll be working closely with both our internal and external customers
  • Ensure the operational process and production of finished goods is appropriately controlled, via HACCP, to ensure compliance with food safety and legal standards
  • Support technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements
  • Develop, implement and manage an appropriate quality control system
  • Develop and maintain GMP audits to include black bag audits, Fabric, Housekeeping, Glass & Hard Plastic, Personnel and PPE
  • Support Technical Manager role and step up in his/her absence

KPI’s

  • Supporting with the delivery of key departmental KPIs
  • Ensuring all customer complaints are investigated and responded in a timely manner
  • Ensuring all raw materials are checked and meet specification
  • Ensuring high site GMP standards at all times



About you

● Qualified to a relevant Food Science, Food Technology or Microbiological degree standard or equivalent or minimum 5 years food safety functions experience.

● Level 2 HACCP certified (Level 3 aspirational)

● Level 3 Food Safety certified

● Full Driving licence

● Demonstrable experience of supporting the implementation of an internal audit programme, quality system implementation

● Experience of supporting a QMS and site quality systems is essential including GMP audits.

●You'll be leading QA / QI / QC functions



Click here to read about our ownership principles and see our benefits!


Sounds tasty? Get in touch, we can't wait to hear from you!

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