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Technical Author at Sorted

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  • Manchester
  • fulltime

At Sorted, we create game-changing delivery management software that sits in online checkouts, warehouses, retailer supply chains and on your smartphone. Our data-driven tech is used by some of the biggest retailers in the UK; we help them serve their global customers, making sure they have delightful delivery experiences.

Check out our team https://youtu.be/cg1Nnj6Lqb4

We are looking for a Technical Author to join our growing team of devs. As we extend our product and service offerings, our documentation needs to drive our philosophy of delivering delight to our customers. From API documentation and technical guides, to user manuals, graphics and flow charts; you will have the opportunity to construct industry-beating electronic and print output.

We need you to become expert by using the product, working with the teams and owning our documentation. Always one to seek perfection and solve a problem, you'll be responsible for our documentation to ensure everything we produce is of the highest standard.

Requirements

You should have experience of:

  • Technical writing experience in the IT industry
  • The ability to grasp technical concepts and translate them for appropriate audiences
  • The ability to turn information into effective graphics

We're interested in the following, but it's not a requirement:

  • Experience using version control
  • Experience with instructional video/media
  • Experience using Hugo content management

Benefits

Very Competitive Salary

Pension

Private Medical

Life Assurance

32 days holiday plus bank holidays

Flexi hours and remote working

Beer fridge

Free tea/coffee and breakfast (in the office)

Clear Career progression frameworks

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