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Customer Service Representative at FodaBox

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  • Welwyn
  • fulltime
  • ₤20000 - ₤25000 per year
  • -
  • FodaBox is the new place for the ultimate foodie or as we like to call them “The Fodanists ''. If you have a passion for food and drink with a side of providing the best customer service, then we want to hear from you. 

     

    About FodaBox

    FodaBox is an exciting scale-up business focused on the independent food and drink sector. Working across multiple areas within the supply chain we’re involved in everything from sales (D2C and B2B) to logistics (3PL). Put simply, we help independent food and drink brands grow.

     

    Role and Responsibilities 

    We are looking for an experienced and enthusiastic Customer Service Representative to join us as we are going through an exciting period of growth. The ideal candidate will be the face of the company and first point of contact for a wide variety of enquiries through our telephone and email channels. You will take ownership of each query presented and ensure it is resolved in a timely manner. No day is ever the same.

     

    Requirements

    Personal Specification

    • Experience in a Customer Service Environment

    • Excellent written and verbal communication skills

    • Proficient in Microsoft and G Suite packages

    • A strong team player

    • Great Organisational skills

    • Can work well under pressure

    • Uses own initiative

    A passion for food and Drink would be advantageous

    Benefits

    • High level of responsibility from day one.

    • Lots of potential for growth.

    • 25 days holiday plus bank holidays (pro-rata, based on 5 day working week).

    • 20% discount on FodaBox.com.

    • Lots of product sampling!

     
    Please apply with your CV and a cover letter detailing your suitability for the role and your salary expectations. 

     

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