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  • London
  • freelance
  • ₤60000 - ₤70000 per year
  • -

    • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

    • Leading ongoing reviews of business processes and developing optimization strategies.

    • Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

    • Conducting meetings and presentations to share ideas and findings.

    • Performing requirements analysis.

    • Documenting and communicating the results of your efforts.

    • Effectively communicating your insights and plans to cross-functional team members and management.

    • Gathering critical information from meetings with various stakeholders and producing useful reports.

    • Working closely with clients, technicians, and managerial staff.

    • Providing leadership, training, coaching, and guidance to junior staff.

    • Allocating resources and maintaining cost efficiency.

    • Ensuring solutions meet business needs and requirements.

    • Performing user acceptance testing.

    • Managing projects, developing project plans, and monitoring performance.

    • Updating, implementing, and maintaining procedures.

    • Prioritizing initiatives based on business needs and requirements.

    • Serving as a liaison between stakeholders and users.

    • Managing competing resources and priorities.

    • Monitoring deliverables and ensuring timely completion of projects.

    • Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.

    • Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.

    • Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to develops/project team.

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