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Head of Growth: early stage mental health start-up at MYNDUP

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  • London
  • fulltime
  • ₤45000 - ₤55000 per year
  • -
  • Head of Growth: Base salary up to £55k + equity + bonus + free weekly 1:1 mental health sessions

    Our Why

    “Our vision is for a world where no one should ever feel stuck, alone or hopeless, or suffer the stigma and failings of the current “one-size fits all” approach to mental health.”  

    We offer a 1:1 live video platform that allows people to seamlessly find and connect with a hand-curated community of qualified therapists, counsellors, mindfulness, life, and executive coaches, who can tailor to their needs across the mental health spectrum from Therapy/Counselling, Mindfulness/Meditation through to Life/Performance/Executive Coaching. 

    About Us

    • Founded in Feb 2020, we already service 50,000+ employees globally with their mental health needs at firms such as Dentons, The Prince's Trust, CVC, Savills, Arup and Avast, and others, and our practitioners across Europe and the US are positively changing the lives of our MYNDUP users on a daily basis.

    • Check out our client testimonial video here with speakers from Deutsche Bank, Dentons and LSEG: https://youtu.be/Wv20uvHwkow 

    • We are also immensely proud to also partner with the private equity firm CVC Capital Partners to be able to offer free weekly mental health 1:1 sessions with our practitioner community to any NHS or Social Care worker in the UK. It's our small way of saying thank you for the sacrifices made.❤

    Our Journey

    • After the first year of rapid growth and bringing on board many prestigious corporate clients, we have just completed our 3rd round of seed funding which we are now reinvesting to grow the team to double down on our growth for the coming year. 

    • We are in the process of establishing a small but perfectly formed team that is geared towards our primary objectives of exceptional mental health outcomes for our users, high sustainable growth and delivering a first-class user experience for anyone that interacts with us.

    • Join the MYNDUP family, and embark on our adventure towards Series A financing when we hit our anticipated growth targets in 2022

    Head of Growth: Purpose of this Role 

    • We have an extremely strong value proposition that has been extensively validated, resulting in a profitable business in the first year.

    • Thus having found product/market fit, we now are looking for a Head of Growth that takes over from the CEO & COO, and owns the discovery, identification, and definition of available growth opportunities to complement the sales and partnership team we are currently building out.

    • Responsible for mapping, instrumenting, and optimizing the entire sales process so the business has complete oversight and control over the entire customer journey.

    • Define, prioritize and drive the growth strategy based on data insights and experiments so we accelerate our path to Series A and beyond.

    What are the outcomes this role will be working towards? 

    • We want to create a customer journey that leaves a warm, fuzzy feeling to everyone that we touch.

    • To engineer initiatives that increase our customer love for us, lead people to better mental health outcomes, and increase business revenues through sustainable growth.

    • Acquire new corporate customers, push leads down the sales funnel, reduce churn, and nurture existing customers.

    • Longer-term, the goal is to solve all our customer, user, and practitioner unmet needs and pains, and have all the customers, users, and practitioners love MYNDUP even more!

    Technical Skills

    • Seasoned in previous growth roles, ideally in a B2B sales environment.

    • Awesome at making data-driven, data-informed, and data-inspired decisions

    • Fluent in quant and qual data analysis, visualization and BI tools.

    • Great at instrumenting the funnel and crunching user behavior data to glean valuable insights for the business.

    • Knows their stuff around customer acquisition channels: SEO, paid ads, email marketing, organic search, social media, etc.

    • Tasty with A/B & MVT testing tools and methodologies.

    • Expert in leveraging social media such as LinkedIn, Facebook, Instagram, Twitter for growth.

    • Generally, a bit of a tech geek as well would be handy.

    Human Skills

    • A genuine passion for our just cause at MYNDUP.

    • Exceptionally strong north star of customer-centricity.

    • Boundless energy, positivity, and relentless ambition to better yourself every day.

    • Puts others first, but knows to set boundaries.

    • Lives and breathes the hypothesis/build/measure/learn cycle

    • Excellent attention to detail, but knows when to avoid perfectionism.

    • Able to communicate clearly and concisely.

    • Strong focus on execution, momentum, and results with value.

    • Possesses a strong entrepreneurial & growth mindset, and thrives in the hustle and getting "scrappy".

    • Live up to the proposition that it’s possible to be driven, ambitious, and results-focused, AND still be a really nice, caring person.

    Our Core Values

    • We go Above and Beyond for customers. 

    • We leave everyone Happier than before!

    • We pursue GrowthLearning, and Innovation.

    • We keep it Simple.

    • We Plan, and then we Adapt.

    • We are Authentic and Diverse.

    • We have Fun! Lots of it too!

    Our Impact

    • Users rated the overall MYNDUP service at 4.8 out of 5 and Reduced employee Stress, Anxiety & Depression in 96% of users. Boosted employee Confidence, Motivation & Productivity in 99% of users.

    • Winner of the CVC Capital Young Innovator Awards 2020 receiving a private equity grant.

    • The London Stock Exchange Group Board funded and selected MYNDUP as an ELITE company who they believe they can take to IPO within 10 years. 

      • Tom Luker - Head of Strategic Partnerships at The London Stock Exchange Group "MYNDUP is a fantastic proposition transforming the culture within global corporates and changing the long-standing mental health stigma. MYNDUP tackles mental health in a truly unique way to change the way organizations deal with mental health for the better."

    • Dentons - World's Largest Law Firm After a successful pilot with Dentons which included a 6x boost in male mental health usage and a 4x industry average engagement rate producing a 121% ROI, senior management decided to roll MYNDUP out across the whole of EMEA annually. 

      • “The feedback has been fantastic. Everyone who has taken part feels more confident, motivated and productive following their MYNDUP session.” - Jo Wilson, Diversity & Inclusion Manager at Dentons  http://bit.ly/dentons-linkedIn

    Remuneration & Benefits

    • Base salary up to £55k, depending on experience and potential impact to the business.

    • All members of the MYNDUP family can earn commission on any client companies they bring on board.

    • Quarterly WOW bonus (measured on delivering exceptional service to customers, practitioners, suppliers, colleagues).

    • Generous equity on offer after a qualifying period.

    • Opportunity to join a small team on the ground floor and experience the exciting adventure on way to Series A and then onto IPO.

    • This role is remote, however, have the ability to travel to team meetings in London 2-4 times a month.

    • Have direct access & mentorship from the CEO & COO.

    • Awesome free 1-1 weekly sessions with our practitioner community (worth up to £400/hr).

    • 25 days off/year + extra day off on your birthday.

    Here's a little gift as you made it to the end!

    A gif to make you feel all warm and fuzzy!

    Have an awesome day and week!

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