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Job Title: Senior Data Analyst

Department/Group: Analytics

Line Manager: Head of Insight & Analytics

Location: London

Contract Type: Permanent- Full-time

Travel Required: No

Who we are

At we believe that everyone should have access to great design. So, we’ve taken a unique approach to making and selling furniture - no middlemen, no agents or importers. Instead we work directly with designers and manufacturers so we can offer high-end furniture and homewares at a fair price.

It’s not an easy task – it takes a creative and dedicated team to make it happen where everyone has an important part to play. We combine our individual passions and skills to create innovative work that’s as exciting and unconventional as the business itself. It’s a place where all ideas are listened to, where brainstorming means job titles get left at the door and where a self-starter can really make their mark.

What you’ll be doing

MADE.COM is a company that runs on the quality and availability of its data. Supporting various teams in the business (finance, marketing and logistics to name a few), the Analytics team provides access to operational and digital analytics data that underpins everything we do.

Data is ingested from various sources (such as external APIs, flat files, transactional databases, event databases) and is enriched by the Analytics Team before being stored in a Data Warehouse. The team proposes schema, builds new data sets and generally sanitises and filters the data that will ultimately serve our Business Intelligence platforms where it can be accessed to create reports and gather insight. Our Data Warehouse is also used internally to build predictive models that drive the performance of the business, making our team a critical point of MADE.COM development.

The volume of internal data analysis and insight requests across our business is higher and more varied than it’s ever been. As such we are keen to appoint an experienced Data Analyst to maintain our high standards of data provision.

Our data platform relies on GCP and AWS clouds, where we constantly improve existing processes and toolkits. BigQuery and Airflow are the main engines behind our pipelines that are written in SQL, Python and R.

Finally, but importantly, we're an agile team that works to deliver business value through prioritisation and technical excellence. We're passionate about developing, testing, code reviews, coding standards and learning from each other to guarantee a high level of data availability and quality.

This is your day

  • Provide on-going analytics that delivers insight on customer behaviours
  • Detailed and in-depth analysis of marketing performance
  • Design and build visualization dashboards to empower business teams with actionable insights;
  • Develop advanced metrics and attributes to facilitate insight for specific user requirements;
  • Work closely with key stakeholders, understanding their requirements and communicating clear insight back
  • Conducting statistical and trend analysis to identify business and data improvement opportunities, and recommend actions;
  • Collaborate with Users, Product Owners, Data Scientists and Data Engineers to support their decision-making through data driven insights:
  • Developing and documenting programs, methodologies, and reports for analyzing and presenting data to drive results in a fast-paced, dynamic work environment.


About you

  • Passionate about solving real life problems with data;
  • Excited about helping other people to make better decisions;
  • Experience in testing hypothesis and causation analysis
  • Experience in providing insight and valuable stories from data;
  • Provide mentoring and impart knowledge to more junior analysts
  • Eager to learn new tools and technologies to improve efficiency of the teams;
  • Team player who can communicate your ideas with the group.
What You’ll Need
  • Advanced knowledge of SQL, Big Query in particular is highly desirable
  • Advanced knowledge Python, R or a statistical analysis tool
  • Experience working with GCP or AWS
  • Analytical and quantitative skills, proven ability to use hard data and metrics to back up assumptions and recommendations;
  • Experience in defining requirements and using data and metrics to draw business insights;
  • Excellent communication skills, confident in your dealings with internal stakeholders, who may have varying levels of technical ability;
  • Proven ability in balancing competing priorities, workloads, and tight timelines in a fast-paced, dynamic work environment;
  • Experience with using a reporting tool (Excel, GoodData, PowerBI, Looker, Tableau, etc.);
  • Capable of working autonomously and taking responsibility for owned tasks.


What we offer

  • Great opportunities to make the role your own and get involved with exciting projects in a fast-paced, creative and fun office environment.
  • We’re proud of our diverse, supportive company and culture. Our very own in-house Culture Club plans a variety of activities from our annual parties, Friday drinks, social events and more.
  • Temptingly good employee discounts on (30% for you and 15% for your family & friends).
  • 25 days holiday per year (on top of bank holidays), plus an extra holiday day for every year, served up to a ceiling of 30 days.
  • We know that flexibility is important. Our Everyday Flex policy enables you to determine your start and finish times, and we’re open to discussing other flexible working arrangements too.
  • Free, unlimited access to over 13,000 eLearning courses to support your development.
  • We believe it’s important to give back, so we give you one paid day off each year to get involved in any community or charity volunteering activity of your choice.
  • Excellent employee benefits including private healthcare (with discounted gym membership), pension, life insurance, eyecare vouchers, cycle to work scheme and season ticket loan to name but a few.

Up your street? Apply for the opportunity to join our growing team in the heart of Old Street!

MADE is committed to creating a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone’s voices are heard. We respect and value all differences (seen and unseen) and encourage applications from all backgrounds, which will be considered regardless of race, colour, religion or belief, gender expression, sexual orientation, national origin, pregnancy and maternity, disability or age.

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