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  • London
  • fulltime

About Onepilot

Onepilot is the modern customer care outsourcing solution. Thanks to our proprietary technology, Onepilot support heroes bring reactive, human and personalised answers to our clients’ users 24/7.

Founded in 2020, Onepilot is growing rapidly with dozens of clients across different industries (e-commerce, marketplaces, mobility & delivery…). We’re currently operating in France and plan to launch in the UK in the next few months. 

You will find plenty of interesting opportunities within Onepilot in operations, sales and tech.

Some figures about Onepilot:

👉 30% monthly growth
👉 +500.000 tickets solved
👉 3M$ seed round raised from top investors 

Missions

  • Country opening & development: you will be reporting to our COO and will be responsible for launching Onepilot in the country
  • As the first person on the ground representing Onepilot, you will need to have a 360 view and be the first salesperson and operations manager in the country. You will be supported by our Paris HQ to get our first clients & heroes
  • You will be responsible for the country P&L and will be in charge of day-to-day steering & strategy
  • You will be leading the country team. Initially made of you & an account manager, the country team will be growing as the business grows
  • You will be responsible for coordinating all the admin & HR tasks in the country 


Benefits

* Start date asap
* Permanent contract
* Attractive package with equity 
* Flexible remote work policy
* Workaway program: work from anywhere in the world twice a year for 2 weeks 
* Regular team events

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