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Account Manager at Legatics

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  • London
  • fulltime
  • ₤26000 per year
  • -
  • About Legatics

    Legatics is one of the world’s leading LegalTech scale-ups. Our legal transaction management platform enables law firms and their clients to collaborate on and close deals in an interactive online environment, providing clarity, reducing risk and saving time.

    Our customers include some of the world’s top law firms, such as Allen & Overy, Hogan Lovells, Herbert Smith Freehills, Shearman & Sterling and King & Wood Mallesons. Legatics has been used globally on live transactions originating in more than 40 countries.

    We are on a mission to transform the $600bn market for legal services worldwide and to work with our customers to bring the way they manage deals into the 21st century. We recently closed our Series A fundraise and we now need creative and empowered individuals to help us execute on our mission.

    The role:

    We are looking for an enthusiastic individual to start as an Account Manager here at Legatics on a partial remote basis.

    You will help manage and build our existing customer relationships, understand our customers’ goals in relation to their use of Legatics, grow their adoption of the platform and look to secure renewals and larger contracts.

    This all forms part of the Engagement Team’s mission to help customers roll out the Legatics platform to their lawyers, identify barriers to use, and come up with creative solutions to ensure our customers get the most out of our software. We have recently conducted a two year project with Innovate UK looking at technology adoption and behavioural science in the legal sector, which has helped further inform our approach to adoption and transformation.

    What you would be doing:

    • Work with the Engagement team to build and maintain lasting relationships with key strategic accounts.
    • Work with the Engagement team to grow accounts to secure renewals and larger contract sizes.
    • Help to plan and implement individual roll-out strategies to maximise adoption of the software.
    • Develop a deep understanding of the product, to ensure customers are using the software to its fullest potential. We will help you with this if you have limited exposure to law!
    • Monitor accounts for opportunities to expand use, including new use cases.
    • Learn to identify barriers to adoption and work with customers to remove these barriers.
    • Solve problems as they arise and act as point of contact between the customer and the rest of the Legatics team.
    • Attend industry events in order to network and spread the word about Legatics.
    • Demo the product to interested departments and offices within existing customers.
    • Ensure customer feedback is relayed to the product team.
    • Help to gather testimonials from clients to be used for marketing.
    • Assist with the development of marketing materials such as white papers and presentations.
    • Occasional travel may be required (domestic and international).

    Who would you be working with?

    Unnati Bhatt, Engagement Manager - who you will be reporting into, alongside a welcoming, inclusive and committed team.

    Team culture is really important to us. We are looking for someone who is excited to join us as a key employee at this important stage in our growth and who will bring new and exciting perspectives to Legatics. We are a friendly and passionate bunch with a wide range of interests. We love to socialise together too, holding regular team events.

    Requirements

    What we need from you:

    • a right to work in the UK (unfortunately, we are not in a position to support visa sponsorship at this stage);
    • a commitment to develop a deep understanding of legal technology;
    • to have high standards of integrity and trust;
    • a willingness to engage with and present to senior stakeholders in law firms;
    • to be capable of speaking intelligently and confidently to senior management, including law firm partners and senior innovation personnel;
    • to be self-motivated and willing to work independently where required to complete projects successfully;
    • a commitment to developing strong communication, listening, presentation, and negotiation skills;
    • above all, an enthusiasm and willingness to learn in order to perform the above in a dynamic and rapidly changing scale-up environment.

    Bonus points for the following:

    • exposure to legal practice, law firms or lawyers (for example, through an internship);
    • familiarity with customer relationship management software;
    • experience in sales or account management
    • proficient with Microsoft Office and Google Workspace products, in particular Excel, PowerPoint and Google Sheets.

    Benefits

    What we offer you:

    • Salary of £26,000 + uncapped commission;
    • 25 days holiday per year (plus public holidays);
    • Pension with NEST;
    • Personal Learning & Development budget;
    • Lots of opportunities for accelerated professional development and career progression;
    • Work alongside a supportive and talented team with the opportunity to grow one of the world’s leading LegalTech scale-ups;
    • A warm, genuinely collaborative culture and an awesome team; and
    • Regular socials.

    Power in diversity

    We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of.

    We don’t discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team and are constantly looking for ways to improve our processes to help us do that.

    My jobs

     

    Content Strategist at Legatics

    • London
    • fulltime
    •  ₤40000 per year

    About Legatics

    Legatics is one of the world’s leading LegalTech scale-ups. Our legal transaction management platform enables law firms and their clients to collaborate on and close deals in an interactive online environment, providing clarity, reducing risk and saving time.

    Our customers include some of the world’s top law firms, such as Allen & Overy, Hogan Lovells, Herbert Smith Freehills, Shearman & Sterling and King & Wood Mallesons. Legatics has been used globally on live transactions originating in more than 40 countries.

    We are on a mission to transform the $600bn market for legal services worldwide and to work with our customers to bring the way they manage deals into the 21st century. We recently closed our Series A fundraise and we now need creative and empowered individuals to help us execute on our mission.

     

    The role:

    Legatics is seeking a content strategist with a real passion for copywriting and storytelling.

    You will use your flair for writing to communicate Legatics messaging and attract our target audiences. Your role will be to produce engaging and educational content to spark interest, nurture the curious and inspire customers. You will be jointly responsible for the planning, developing and creation of the company’s content marketing, customer marketing and product marketing.

    What you would be doing:

    • Write clear, consistent, concise copy and help shape the language and tone-of-voice for Legatics.
    • Manage the blog calendar to ensure a regular cadence of blogs is written.
    • Coordinate and prioritise content requests.
    • Follow Legaltech news and generate content ideas around trending topics.
    • Working with the marketing team to identify content gaps in the customer journey.
    • Ensure all Legatics assets follow our style, content, tone of voice and SEO guidelines and recommend adjustments if necessary.
    • Write both long and short-form copy (you’re equally at home writing or editing a blog as you are researching and creating an eBook or a product brochure).
    • Develop buyer personas and identify and create content that will nurture these contacts.
    • Coordinate content production and other deliverables with third parties and contractors.

    Who would you be working with?

    Steve Brown, Head of Marketing - who you will be reporting into, alongside a welcoming, inclusive and committed team.

    Team culture is really important to us. We are looking for someone who is excited to join us as a key employee at this important stage in our growth and who will bring new and exciting perspectives to Legatics. We are a friendly and passionate bunch with a wide range of interests. We love to socialise together too, holding regular team events.

    Requirements

    What we need from you:

    You are an energetic, passionate and driven member of the marketing team.

    • Able to work in the UK (unfortunately, we are not in a position to support visa sponsorship at this stage);
    • Ability to work from our London office a few days per week.
    • Hold an undergraduate degree;
    • Demonstrable experience in copywriting (anything from university newsletters to freelance copywriting);
    • Strong analytical and proofreading skills;
    • Have a positive, can-do attitude;
    • Able to move quickly and engage the stakeholders you need to work with to get the job done.

    Bonus points for the following:

    • Experience working in a B2B environment.
    • Basic understanding of SEO.

    Benefits

    What we offer you:

    • Salary of around £40,000 (depending on experience)
    • 25 days holiday per year (plus public holidays);
    • Pension with NEST;
    • Personal Learning & Development budget;
    • Mental health support for you and your family;
    • Lots of opportunities for accelerated professional development and career progression;
    • Work alongside a supportive and talented team with the opportunity to grow one of the world’s leading LegalTech scale-ups;
    • A warm, genuinely collaborative culture and an awesome team; and
    • Regular socials.

    Power in diversity

    We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of.

    We don’t discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team and are constantly looking for ways to improve our processes to help us do that.

    How to apply

    Please send an email with the subject line “Account Manager  - [your name]”, attaching your CV and a short paragraph explaining your motivations for joining Legatics.

    If we think you are suited to the role, we will invite you for an initial virtual coffee catch-up to allow you to learn more about the company and the role. 

    We will review applications on a rolling basis.

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