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Project Manager (Tech Implementations into Secondary Care) at eConsult

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  • London
  • fulltime
  • ₤50000 - ₤60000 per year

Reporting to: Secondary Care Implementation Manager

To start:  ASAP

 

About Us

At eConsult our mission is to transform the way that healthcare is delivered. We believe that our National Health Service should thrive. Our products are clinically led and have been designed to

enable our client practices to deliver safe and effective triaging.  We are proud to say our products are widely adopted; eConsult is used in over 3,300 practices in the United Kingdom and growing fast. We are now shifting our growth focus into a hospital setting, with related digital triage products in both A&E and outpatients.  Beyond that, we have an emerging strategy to take the platform overseas.

 

We are an innovative, ambitious, and ethically entrepreneurial HealthTech business.  Our team is 110+ people strong and we are currently looking for talented individuals to join our growing

team.  To learn more about us, please visit our website: https://econsult.net/about-us/

 

Role Summary

The Project Manager will lead key projects within eConsult, focusing on delivering our technology into NHS Hospitals.  This will include planning, organising and controlling the project from start to finish, optimising the implementation process, developing timelines, deliverables and metrics for each stage of the project.  The Project Manager will work across various teams and will need to manage input from senior stakeholders.

 

The ideal candidate will have experience project managing with senior clients, be confident with managing risks and issues that may impact a project timeline as well as communicate and make

changes accordingly. You will be proactive and inventive in your endeavours to scale up our business when working together with our Implementation Manager.  You will have experience leading projects with NHS customers, whether that be from management consulting experience or implementing new products or services into hospitals.

 

Key Responsibilities

  • Develop project plans for each roll out of the eConsult secondary care products, using project management software
  • Create individual project plans and trackers, including key workstreams, timelines and deliverables
  • Track progress against these timelines and create risk registers for each project
  • Host weekly internal project meetings with key stakeholders across clinical, technology and product teams, using this forum to share feedback, identify blockers to discuss and provide updates on the project
  • Host weekly client update meetings
  • Manage deadlines and push key internal and external stakeholders to meet timelines
  • Manage and build trusting and respectful relationships with key partners and suppliers (for example, clinical system providers and hardware providers)
  • Manage regular feedback process for each project, establishing a consistent method of escalating feedback internally to clinical, technology and product teams

 

Your Skills

To succeed in this role, you will need to have:

 

o Strong communication skills and the ability to develop rapport with hospital users (so they enjoy working with you and respect your opinion)

o Strong time management and prioritisation skills, with experience managing commercial projects with multiple stakeholders from multiple organisations

o Motivation with a drive to succeed and deliver results as part of a new and growing team

o Strong problem-solving, so you can identify the root cause of problems, develop solutions and communicate them to clients

o An eye for detail and the ability to understand the technical side of what we do

 

Your Experience

We expect you to have:

 

o Proven previous experience (5 years +) of managing projects with senior stakeholders / customers / clients in a commercial environment

o (Desirable) Experience managing projects with NHS Secondary Care customers

o Solid knowledge of project management processes, such as Scrum, Waterfall, Prince 2 and Agile

o Experience working with project management systems (we use Monday.com)

 

In return, we offer:

o 25 days annual leave entitlement plus bank holidays

o Flexible approach to remote working

o Life assurance

o Income protection scheme

o Rewards for success; we are results driven and offer bonuses based on performance

o Contributory pension scheme

o A remarkable opportunity to join an ethically entrepreneurial business where you can make a positive difference to our customers, their patients and society at large

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