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Content Manager & Operations Assistant at Cigar Keep

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  • London
  • fulltime
  • ₤28000 per year
  • -
  • Content Manager & Operations Assistant

    • Central London; Remote for the forseeable.

    Cigar Keep is a content driven secondary platform for cigars. We are looking for an enthusiastic and versatile member of staff to move the business forward across several key responsibilities including customer service, content management, event co-ordination and administrative support to senior management. A knowledge of cigars is a bonus but not essential, but the candidate will need a keen eye for detail, a personable and collaborative attitude, and an enthusiasm to learn skills from leading figures in publishing and business who have come together to build the platform.

    Key responsibilities:

    • Communication with the Chief Content Officer to discuss editorial plans and help with research to produce this content.
    • Proactive use and amends of the site including liaison with outsourced tech team.
    • Active role in developing and executing business ideas to continue to develop Cigar Keep.
    • Speaking to members and help to organise their keeps or solve any issues that arise so the user experience is always exceptional.
    • Liaise with investors, contributors and help to drive partnerships.
    • Deal with accounting and finance issues and be the first point of contact for our userbase.
    • General administrative assistance.

    Key Capabilities:

    • Superb organisational skills.
    • Understanding of workings of the back end of a website.
    • Good interpersonal skills.
    • Great at digesting and understanding instructions.
    • Proactive; foresee and solve problems before they arise and comfortable to take autonomy to drive your own ideas and move things forward.
    • Possess great attention to detail, a sense of ownership and a great work ethic.
    • Sense of humour compulsory.
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