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Client Account Manager at Smart Money People

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  • Remote
  • fulltime
  • ₤25000 - ₤30000 per year

An exciting opportunity has arisen to join the Business Development Team at the UK’s leading review and insight platforms. At Smart Money People, we harness consumer reviews to help increase trust and transparency in the increasingly saturated fintech and financial services space to deliver industry leading customer insight.

We are at an exciting stage in its growth having just secured further seed investment and by joining now you will have a real chance to both shape the trajectory of the company and your own career.  We’re a high-performance team looking for someone who’s comfortable working in a fast-paced and dynamic environment.

Key Responsibilities:

  • Assist in the management of key client relationships, acting as the primary contact on existing accounts
  • Respond to enquiries, questions and feedback in a timely manner
  • Maintain accurate records using our Customer Relationship Management (CRM) system
  • Collaborate with the wider Business Development Team to identify new opportunities
  • Achieve new customer sales targets
  • Ensure high levels of customer satisfaction and retention

Experience and skills required:

  • Good interpersonal skills with an ability to build strong relationships
  • Can-do attitude
  • Highly motivated and able to self-manage
  • Excellent organisation skills
  • Excellent written and verbal communication skills
  • Able to thrive in a fast-moving environment with change a regular feature

What we can offer you…

This is a unique opportunity to join a new Business Development team during a stage of growth for the business.  You will work remotely with a high level of trust. The salary is competitive, up to £30,000 and there is ample opportunity to progress within the organisation for the right individual.

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