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Product Operations Intern at Dishpatch

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  • Remote
  • fulltime
  • National Minimum Wage

Description

about dishpatch

Dishpatch delivers the best restaurants to every home in the UK.

At Dishpatch, we believe the best chefs deserve the biggest tables: incredible food shouldn’t be confined to the lucky few that live in the city. We’re taking food further and wider than anyone has gone before, by partnering with the most talented chefs and restaurants to deliver their food nationwide we make it possible, whether you live in Hackney or Hereford, to experience incredible restaurant food at home.

Dishpatch is one of few, fast-growing, venture-backed businesses run almost entirely by ex-hospitality people. We’re backed by the world’s leading consumer and brand venture investors and we’re growing, fast. Our sights are set on building a brand, product and collective that both restaurants and diners truly love.

Since we began in March 2020, we’ve partnered with the UK’s most pioneering restaurants and chefs, including the likes of Angela Hartnett, Ottolenghi, and Fergus Henderson’s St. JOHN, to deliver tens of thousands of meals across the country. In 2022, we’re continuing to rapidly increase the diverse range of restaurants and chefs we partner with to serve our growing community of diners.

the role

At Dishpatch, we've grown incredibly quickly. As a small, efficient team, we're handling a large amount of demand. We're looking for a diligent, motivated intern to support our Product Operations team for at least the next 3-4 months.

In this role, you'll help...

  • Conduct due diligence on our restaurant and chef partners, auditing and standardising our agreements and following up on contractual obligations.
  • Revamp our partner onboarding documentation.
  • Get and keep our database / internal knowledge hub of partners and products up-to-date and well-organised.
  • Gather and analyse key metrics around menu performance, menu production, and how we are tracking towards our OKRs.
  • On other ad hoc tasks as needed to support the team (e.g., setting inventory in Shopify, sending out customer feedback reports or putting together purchase orders to our partners).
  • On bigger projects such as tracking product development and production costs, wastage rates, or our ~quarterly newsletter to partners.

Requirements

about you

  • Passionate about food, restaurants, and what we are building at Dishpatch.
  • A self-starter with a get-it-done mentality, capable and comfortable with moving quickly and with focus.
  • Can manage your time effectively and juggle many moving parts.
  • Possess strong analytical, organisational, and research skills.
  • Excellent attention to detail with high standards of execution.
  • A hands-on team player ready to jump headfirst into a fast-paced early-stage startup. No job is too big or too small.
  • Proficient in Google Drive apps (Google Sheets, Google Docs, etc.). Bonus if you're already a Notion whiz.
  • Available to work minimum 25 hours per week (up to full-time) for at least 3-4 months and are ideally London-based (though we are primarily operating remotely for the time-being).

Benefits

our offer

  • Be part of one the fastest growing startups in the UK and contribute to the future of at-home dining.
  • London Living Wage, employer contribution to your pension plan, and earned holiday (+ Bank Holidays off).
  • Flexible working culture.
  • Trying out our favourite spots to eat with Friday team lunches (once allowed again).
  • Opportunity to try new menus and take home spare boxes.
  • Employee discount codes on all menus.

If this sounds like something you can’t wait to get stuck into, we want to hear from you. Join us on our mission to democratise food globally, and bring the world's best chefs home.

on diversity.

While many companies place an emphasis on diversity, we could not place a higher importance on it. London’s wonderful food scene, like many other ‘eating cities’ in the world, is an expression of the diversity of the city. We believe in creating a team which is a community of people as diverse as possible, joined together by a love and passion for food.

Every role in the Dishpatch team is open to applications from all sections of society. We’re committed to building a culture of inclusion, belonging and connection as we work together on building something truly great. We actively encourage applications from everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, well, you.

faqs

Where are you based?

Our office is next door to our central fulfilment premises in Poplar, London, right next to Canary Wharf. However, most of us are working from home these days due to the pandemic.

What are your working hours?

Most of us work 9-6:30, but we adopt a flexible working culture & hours. It’s more important to us what you’re getting done, not when you’re doing it.

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