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  • Product Manager

    Location: Remote (UK-only) 

    About RideTandem  (www.ridetandem.co):

    RideTandem is building the world’s most flexible transport solution.

    Traditional public transport – especially buses – have steadily gotten worse over the last decade. In many places, if you don’t have a car, you might find it difficult to get to work, access healthcare, or get to the supermarket. 

    While almost all transport technology companies focus exclusively on huge cities like London, New York or Berlin, RideTandem is the first technology company focused on directly improving transport options for people living in towns and small cities. 

    RideTandem’s tech-enabled partnerships with local taxi, minibus and coach companies offer a uniquely flexible alternative, providing employers, local governments and others with bespoke transport solutions that also do good in the world. By making it easier for our passengers to share their commutes and other journeys, we’re reducing the number of cars on the road, and enabling more than £1m of wages every month for our passengers.

    As a fast-growing start up, no two days at RideTandem are the same. We’re committed to making transport better for everyone, and we’re working towards that goal by creating user-friendly tech, providing world-class customer service and helping get people to where they need to be, every single day.

    RideTandem has been founded by three experienced co-founders and is backed by leading investors.

    About the role:

    You will be joining the team as our first Product Manager and will work with the Engineering, Commercial and Operations teams. You will have a wide range of responsibilities and an opportunity to shape the product function within RideTandem.

    Responsibilities include:

    • Collect and analyse feedback from customers, stakeholders and other teams to uncover opportunities and shape requirements and product features.
    • Use your communication and facilitation skills to create alignment and maximise impact across the organisation
    • Create compelling and clear users stories for designers and developers
    • Support delivery by ensuring new product features are launched correctly and communicated clearly to stakeholders and the wider team
    • Develop and track key product and business KPIs and use data to drive product decisions
    • Develop and maintain a roadmap that delivers customer outcomes and business impact
    • Make creative recommendations to improve organisational processes and product vision based on a deep understanding of our customers and marketplace

    About you:

    • An experienced product manager with a track record of delivering products and product features that move metrics and reach KPI goals
    • Have a passion for our mission
    • Comfortable working in a fast growing company; dealing with a degree of ambiguity and many moving parts
    • Experience driving product alignment and managing priorities across multiple stakeholders
    • Advocate for the users and explain your rationale with data
    • Familiar with engineering processes and how cross-functional product development teams work
    • Excellent written and verbal communication skill

    Working at Tandem: 

    What we offer:

    • 28 days per year annual leave plus bank holidays
    • A pension scheme with employer contribution
    • The chance to be part of a meaningful challenge and to see the impact of your work;
    • Working with a motivated, fast-growing team that is driven by a passion for positive social impact;
    • Access to our options scheme

    We’re building our team to be remote-first. Our team is based across different parts of the country, so whilst we’ll speak every day – you should feel confident working solo. Team members based in or around London have the option of working from our office near Chancery Lane.

    How to apply: 

    If you’re interested in working with us, please submit your CV and a cover letter outlining your interest in and suitability for the role. 

    We can only accept applicants that have the right to work in the UK.  

    If you have any questions – please get in touch and we’ll be happy to help!

    We’re an equal opportunity employer dedicated to building a diverse and inclusive team. We really do want applications from a range of candidates. If you can do most of the above, but you’ve got a nagging doubt that it’s not quite everything - please do go ahead and apply. We can’t promise we’ll hire you, but if you explain why you’re a great candidate - we promise to consider your application carefully.

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