Job Brief: As community manager you will act as the liaison between JPEG and our audiences. You will act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build brand presence and trust, both online and in-person.
-Working closely alongside the management and marketing team to Develop and implement community management strategies -Organising various community building initiatives to cultivate and grow our user base -Developing and managing social media coverage for Instagram, Facebook and Twitter -Monitoring and optimising community engagement levels
-Respond to comments and customer queries in a timely manner -Monitor and report on feedback and online reviews -Organize and participate in events to build community and boost brand awareness -Coordinate with Marketing, PR and Communications teams to ensure brand consistency -Liaise with Development and Sales departments to stay updated on new products and features -Build relationships with customers, potential customers, industry professionals and journalists
JPEG is committed to supporting candidates from all backgrounds and we can be flexible over how we work together. Our core objective at this early stage is to grow rapidly and make this venture into something truly special.
Product Demo: https://youtu.be/5i-nVQbFhBo