Evaluates products and services to continually improve the Partner experience.
Aggregates and escalates industry trends; prioritises championing the customer.
Identifies opportunities to raise the bar and differentiate our Partner experience from the competition.
Develops long-term growth and upsell strategies whilst driving core processes and standards.
Develops and implements action plans based on data-led deep-dive analysis of our core operational metrics.
Provides recommendations on business opportunities and a long-term strategy for each territory.
Identifies opportunities for operational kaizens, tests them, then scales the learnings across the business.
Expands territory coverage (partners) and deploys multiple, additional brands to cover all food categories.
Focuses on challenging Partners and those working with competitors to increase overall territory performance.
Builds long-term relationships by creating value, opportunities for growth, eater acquisition campaigns, and brand-building opportunities for Partners.
Increases Partner engagement through a deep knowledge of our program and process opportunities.
Audits all elements of a Partner’s multi-brand business and creates long-term Partner solutions that automate or simplify Partner processes.
Deep dives into inputs and understands the downstream impact of changes to pricing, menus, and brands across multiple sub-territories.
Owns the P&L for multiple partners; develops plans that drive revenue and margin improvement for the business and our Partners.
Creates strategic (and prioritised) Partner marketing plans that maximise ROI and Partner experience.
Works with internal product, technical, and central teams to drive multi-system process changes.
8+ years of top-tier management (strategy or process) consulting and/or MBA qualification.
Top tier university qualification at either BA, BSc, or MA level.
How We Work
This is a hybrid role. We ask that everyone joins us in our London based offices two days a week but the rest of the time you’ll be able to work from home. On Mondays we get everyone together in our offices in London for our Team Weekly meeting.
Who We Are
Our people mean everything to us, so it’s important that we have a great company culture that allows everyone to thrive and be the best they can be. We aren't hierarchical, everyone has a voice and everyone’s voice matters. Our company values are important to us, we help each other, act fast to make things happen and celebrate our milestones. A huge part of Peckwater is the amazing people that work for us and we do everything possible to keep growing and nurturing our great culture.
What We Can Offer
We offer amazing benefits to all our people including a Wellness Budget on us, free food, competitive pay and the chance to work with our awesome team.
We’re a FoodTech scale-up with over £25mill of funding, and we want to revolutionise food delivery through the creation and franchising of virtual food brands (brands designed for delivery), operated by anyone that runs a commercial kitchen - we think there’s about 70,000 of them in the UK. We've grown massively in a short period of time and have operations in the UK, USA and UAE. We offer kitchen operators everything they need to sell our brands through delivery Apps whilst continuing to service their core customers.
In short, we’re defining the future of the food delivery market! Nobody’s growing as fast as us in the UK, and we’re looking for great people to join us on our journey.
We’d love your feedback!
We'll ask you just three quick questions that should take no longer than a couple of minutes to answer.
Your feedback, whether good or bad, is so appreciated and will help us make the right improvements!