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Digital Operations/Project Manager at This is Undefined

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  • London
  • fulltime
  • ₤30000 - ₤37000 per year
  • -
  • Our Story

    Undefined is a tight-knit London-based digital product studio. We work with startups and well-known brands across a range of different sectors. All ideas are different and we treat them that way. We love creating digital products with a purpose and we believe that good people deliver good products! So, if you have plenty of experience with supporting teams of up to 5, delight in building cohesive well-functioning teams, and want to be part of a collaborative and dynamic culture that puts people in the center, then we'd love to hear from you.


    About the role

    We are looking for an experienced and delivery-focused operations/project manager to join us. Your tasks will be extremely varied as you will be working on a range of products and projects for different, exciting clients throughout the year, rather than iterating on one main project over time. This is an exciting opportunity to make a big impact within an innovative, supportive and growing agency.



    • Collaborate with the team to ensure the project is delivered on-time, within scope and budget
    • Create and maintain project management documentation and track progress (project plan, risk log, progress report, budget tracker, etc.)
    • Review & Improve processes within the studio 
    • Anticipate project challenges/blockers ahead of time
    • Collaborate and coordinate with internal as well as client teams to ensure seamless execution of the project
    • Communicate clearly and concisely in both written and spoken contexts.


    What We're Looking For

    • at least 1-2yrs agency project management experience with a creative mindset.
    • Excellent client-facing skills
    • A positive working attitude.
    • Experience working with Development teams
    • Familiarity with Agile product development, and Agile ceremonies
    • You are detail-oriented and well organised in tracking activities, timelines and budgets.
    • Enthusiastic about running a well-oiled team
    • You are self-motivated and proactive in identifying and addressing challenges. But you’re also comfortable raising your hand when you need help.
    • You proactively keep your clients and stakeholders informed. You’re able to cultivate and grow meaningful relationships with clients and stakeholders, encourage engagement, and alignment of expectations.
    • ou are comfortable with working under uncertainty and in a fast-paced environment.


    1. A friendly, vibrant, and ambitious team

    2. A competitive salary

    3. Cool office in London

    4. Flexible working (some remote considered - negotiable)

    5. Regular (online and offline) get-togethers

    6. Summer office hours 
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