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People & Office Coordinator at Urban Jungle

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  • London
  • fulltime
  • ₤25000 per year

About Us

We’re Urban Jungle and we’re here to change the insurance industry for good.

 

Urban Jungle was founded in 2016 after we experienced first-hand just how rigid and outdated the insurance industry is. We saw no embrace of technology and no empathy for real-world situations - like how people are renting for longer, and with more flatmates. We knew people shouldn’t have to settle for less.

 

We brought our own-label insurance products to market in 2019 and have since sold over 80,000 policies. Putting the customer at the heart of what we do and leveraging the use of technology, we’ve built insurance products that are fair, simple and created for the times we live in.

 

We continue to diversify our product range to meet the needs of a new generation of people. Going from strength to strength, we placed 1st in the TechRound100 2021, 12th in the Startups100 2021 and we won the “Best Employer Award” in the UK FinTech Awards 2021. We’ve raised $22M to date and have amassed over 4,000 5-star TrustPilot reviews.

 

About The Role

We’re looking for our first People & Office Coordinator to help us continue to offer a fantastic experience for our people!

 

In this role, you'll have the opportunity to get stuck into numerous areas of the employee lifecycle, from onboarding to L&D and performance management. Your aim will be to provide the necessary administrative and logistical support to ensure our people policies and initiatives run smoothly.

 

We're taking an office-centric approach to work at Urban Jungle, so it's important that we create the best possible working environment for our people. We'll look to you to ensure our workplace is somewhere the team feels comfortable and productive!

 

Doing this role in a growing business means you'll have plenty of opportunity to learn about the inner workings of a People & Talent function.

 

In this role, you’ll report to our People Manager, Alex Anderson




Here’s what you’ll get up to in this role:




    • You’ll act as the first point of contact for team members for people and office-related queries across the employee lifecycle, escalating where necessary.

    • Manage day-to-day office operations to ensure we create a fantastic place to work, including collecting deliveries, ordering furniture, office/kitchen supplies and IT equipment, seating plans, and space planning.

    • Support hiring managers with our pre-boarding and onboarding process to ensure new starters have a fantastic experience.

    • Ensure our onboarding material and relevant company web pages are kept accurate and up-to-date.

    • Support hiring managers with offboarding when required.

    • Alongside our social committee, plan and manage the logistics of an exciting calendar of annual events and activities for the team.

    • Facilitate the rollout of our L&D strategy by scheduling training initiatives, gathering feedback, suggesting areas for improvement, and keeping material up-to-date.

    • When it comes to appraisal periods, you’ll support the facilitation of our review calibration sessions.

    • Support with Employer Branding initiatives, including content creation for LinkedIn and researching relevant awards, events, conferences, and meetups.

    • When needed, support our People Manager with posting job ads, interview scheduling, and candidate management across Talent Acquisition.

    • Support with the implementation of new tooling to support our growth.







You've read this far! Here's what we’re looking for from you:




    • No experience is necessary, so long as you can demonstrate a genuine interest in People Operations / Office Management.

    • Highly organised with the ability to manage multiple moving parts of various processes and initiatives.

    • Strong written and verbal communication skills to communicate relevant updates and information to the team, craft copy for Employer Branding initiatives, and liaise with external parties where necessary.

    • A natural problem-solver with a test and learn mentality.

    • You sweat the small stuff and understand that the details matter.

    • You aim for extraordinary in everything you do - whether that be in planning activities for the team, or onboarding a new starter.

    • Ultimately, you’ll be a self-starter with the desire to build fantastic experiences for our people!






About Our Offer

We’re taking an office-centric approach to work and the team is based at Workspace in Oval, London.

 

In addition to our positive, open working environment, you can expect the following benefits of working at Urban Jungle:

 

A starting salary of £25,000.

A piece of the pie. Every Urban Jungler receives stock options that can increase alongside performance and growth.

An impact from day one. Our internal operations are scaling and increasing in complexity by the day. You'll work on ambitious projects, and your contribution will significantly impact the success of Urban Jungle now and into the future.

Dedicated developmentContinuous learning and growth are part of our DNA. You’ll have a dedicated mentor in our senior team, training on whatever you need to do your job well, and a development budget to spend on books, courses, conferences, and more.

Well-being support. We’re committed to supporting both physical and mental well-being through a variety of initiatives designed to help you feel your best.

A commitment to our values. Our values inform our policies, processes, decisions, and actions. They are core to how we operate as a business.

25 days paid leave, plus public holidays. We’ll increase this to 26 days once you’re with us for two years.

All. The. Fun. We regularly organise awesome socials such as team games, drinks, breakfasts, parties, and company-wide offsites and have some vibrant team communities like book club, foodies, and sports.

The best and brightest colleagues. We’ve built a team of truly talented individuals who are hungry to learn and eager to develop others. You may find them to be some of the nicest people you’ve ever worked with.

A unique opportunity. By joining a fast-growing company that’s unafraid to challenge the status quo, you’ll get a golden ticket to accelerate your learning and career.

 

About Our Commitment

Urban Jungle is an equal opportunity employer and fairness and respect are at the heart of who we are and how we work. We do not discriminate based on race, ethnicity, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, or disability. We know that in order to build a truly successful business, we need a team of diverse individuals who can offer a variety of skills, experiences, and perspectives.

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