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Revenue Operations Manager at Legatics

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  • London
  • fulltime
  • ₤75000 per year
  • -
  • About Legatics

    Legatics is one of the world’s leading LegalTech scale-ups. Our legal transaction management platform enables law firms and their clients to collaborate on and close deals in an interactive online environment, providing clarity, reducing risk and saving time.

    Our customers include some of the world’s top law firms, such as Allen & Overy, Hogan Lovells, Herbert Smith Freehills, Shearman & Sterling and King & Wood Mallesons. Legatics has been used globally on live transactions originating in more than 40 countries.

    We are on a mission to transform the $600bn market for legal services worldwide and to work with our customers to bring the way they manage deals into the 21st century. We recently closed our Series A fundraise and we now need creative and empowered individuals to help us execute on our mission.

     

    The role

    We’re looking for an excellent Revenue Operations Manager to play a critical role in driving forward both strategic and operational activity.

    As our RevOps Manager, your mission will be to support our commercial teams to be as efficient, aligned and data driven as possible, as we scale our customers.

    You will be driven and motivated by tackling the interesting inefficiencies and blockers that arise in the customer lifecycle. You will have full oversight and input into how successful our commercial pipeline at Legatics will become.

    You can expect to be in constant communication with the teams, making sure they are always using the right technology, techniques and processes for maximum efficiency.

     

    What you would be doing

    • Building and maintaining revenue-based reporting and analytics to enable the business and help validate our strategy.
    • Analyse business data across departments to make high-level decisions that impact the company’s bottom line.
    • Managing strategic projects with the leadership team to create efficiencies that improve our path to revenue growth.
    • Developing key metrics that provide insights into sales performance and operational efficiency
    • Supporting quota setting whilst partnering with the commercial teams to set commercial targets and meeting regularly to discuss progress.
    • Develop and track team metrics (OKRs, quota's), reporting, dashboards and salesforce hygiene
    • Change Leadership: Provide recommendations on changes and design enhancements to improve processes, customer experience, performance and identify potential risks.
    • Partner with management, operations and commercial leaders in each of our markets, along with the marketing & product teams to build cross-organisation measurement, create alignment on operational strategy and our go to market plans.
    • Being the owner of our tech stack for the revenue teams while thinking about how our customers and prospects would best benefit from specific software solutions at each stage of their journey.
    • Being an expert at optimising and improving our CRM (Salesforce) functionality.
    • Driving CRM data accuracy and producing accurate forecasts so teams can easily understand business health and achieve targets.
    • Capturing common pain points within processes, refine requirements and drive improvement projects within and between revenue functions
    • Eliminating silos and ensuring alignment between different revenue functions
    • Identifying significant changes and trends that will materially impact our growth trajectory
    • Supporting our CFO and Chief Commercial Officer with ad hoc financial analysis and projects as needed

    Who would you be working with?

    David Biggs, CFO - who you will be reporting into, alongside a welcoming, inclusive and committed team.

    Team culture is really important to us. We are looking for someone who is excited to join us as a key employee at this important stage in our growth and who will bring new and exciting perspectives to Legatics. We are a friendly and passionate bunch with a wide range of interests. We love to socialise together too, holding regular team events.

    What we need from you

    • 3+ years experience in a sales/revenue operations role, preferably in a B2B SaaS company.
    • You’ll have experience working closely with commercial teams in an environment where you’ve been given a lot of accountability for your focus;
    • You have a strong end-to-end understanding of the customer lifecycle from first touchpoint to closed deals, retention and upsell.
    • Excellent written and oral communication skills and the ability to lead cross-functional projects with Sales, Account Management, Marketing and Finance teams;
    • Proficiency with Salesforce, and considered experience in all things CRM.
    • Excellent organisation skills;
    • A right to work in the UK (unfortunately, we are not in a position to support visa sponsorship at this stage);
    • An ability to work from a central London office at least one day per week;

    Bonus points for the following (but don’t worry, these are not essential)

    • Experience working in a start-up or scale-up

    What we offer you

    • £75,000 base salary
    • 25 days holiday per year (plus public holidays);
    • Pension with NEST;
    • Personal Learning & Development budget;
    • Access to an Employee Assistance Program which includes free therapy sessions for you and your family.
    • Lots of opportunities for accelerated professional development and career progression;
    • Work alongside a supportive and talented team with the opportunity to grow one of the world’s leading LegalTech scale-ups;
    • A warm, genuinely collaborative culture and an awesome team; and
    • Regular socials.

    Power in diversity

    We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of.

    We don’t discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team and are constantly looking for ways to improve our processes to help us do that.

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