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Membership and Community Manager at UK Business Angels Association

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  • London
  • fulltime
  • ₤25000 - ₤35000 per year
  • -
  • We’re looking for an ambitious Membership and Community Manager to join our team to continue to grow and support our growing community of members.

    We are the UK Business Angels Association (UKBAA) is the trade body for angel and early-stage investing in the UK, representing over 200 member organisations and around 17,000 investors.

    Our members collectively invest an estimated £2 billion per annum and are the UK’s largest source of investment for start-ups and early-stage businesses seeking to grow.

    UKBAA acts as the voice of the early-stage investment community and strives to build, train and connect the seed investment ecosystem to ensure a coherent landscape for financing high-potential entrepreneurs. 

    We're a not-for-profit organisations that works across the government, investment, and entrepreneurial landscape to make the UK's early-stage investment industry a great place to scale a business.

    Your role will involve:

    • Finding and engaging new members for the association.
    • Improving the membership services and increasing the service offering.
    • Managing our membership offering, including online platforms and co-working spaces.
    • Developing working relationships with the membership community.
    • Being the centre of our membership communication strategy.
    • Improving membership retention through improved communication and targeted services and support.
    • Running the membership admin, including on-boarding and renewals.

    We’d like someone with ambition, drive and who is keen to show their passion for quality and who always looks to bring innovation to their work. You’re good in a team and on your own too and great working with people. You'd like room to grow your skills in a nurturing environment and to put your own mark on things.

    You must have:

    • Experience in supporting and growing a community
    • Excellent communication skills – written & verbal
    • The ability to engage and sell to new audiences
    • Strong understanding of CRMs

    A bonus would be:

    • Knowledge of the start-up, scale up or early stage investment industries
    • Experience of a membership organisation

    The details:

    • London base with hybrid working
    • 37.5 hours per week (9-5.30)
    • 27 days holiday plus bank holidays
    • Company pension
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