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Digital Designer - Ecommerce (Contract) at Wonderbly

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  • London
  • fulltime

4 days per week, hybrid central London location with approximately 2 days per week in studio. Expected 3 months, day rate £400-500 based on experience.

We're looking for a senior digital product designer with experience working across (brilliant!) ecommerce and direct to consumer brands, collaborating across product, marketing and art direction. In this role, you would help support ecommerce customer experiences on wonderbly.com, working closely within our Ecommerce product squad.

You would support a major project (currently in progress) that focuses on the 'upper funnel' portion of the experience, where we help customers discover our brand and products and choose the right books for their needs. This work spans some of our most critical pages across the site from homepage to range page to product page.

This means we're ideally looking for someone with experience working at the intersection of user experience and user interface design, and content design and UX writing.

Day to day you'll be collaborating with small multi-disciplinary teams as the design lead with a peer product lead and tech lead working to better understand users, ship new features and tests and help the business achieve key goals linked to the upper funnel portion of the journey. You'll take your project briefs from the squad's Product Lead but you'll report to our Creative Director on design and content quality questions.

Requirements

Expected skills and experience

  • Great agile team player - experience working directly with engineers, analysts, designers and product managers to create and ship change as part of an agile development process
  • Strong foundations in digital product design - able to link business goals and strategy to design guidelines and performance
  • Great copywriting skills - comfortable writing for diverse user needs and across different experiences and surfaces
  • Experienced researcher - confident working with modern digital workflows using tools like Figma for prototyping, writing interview scripts, interacting with users, and understanding + analysing user feedback
  • Good understanding of ecommerce best practices and KPIs - able to draw on personal experience and wider industry knowledge to guide decision making on the role of design in navigation, search, filtering, browsing and related user needs
  • Good understanding of the role of visual content - happy to brief and give direct feedback to graphic designers, art directors and maybe motion designers
  • Bring consistency across all touchpoints - You’ll invest in design standards, documentation, and processes to further our design practice
  • Love for our category and brand - we want someone that loves book, kids and families content and who connects deeply with our internal company values of courage, kindness and curiosity

How to apply

Please send an up to date CV, ideally with project examples or a portfolio and a short covering letter where you tell us why you’d like to work with us. We’d also like you to write us at least one paragraph about the best bookshop you’ve ever visited and what made it so special.

Benefits

About us

Wonderbly is the world’s leading personalised publishing company. We conceive, design, promote, sell, and make wonderful books for wonderful customers all over the world.

Our mission is to make people feel extraordinarily special, and bring them closer to the people they love, through the power of personalised stories. So far we’ve shipped almost 8 million books to over 175 countries. We’ve done this in just eight years, and we’re just getting started.

Getting personalised books to all those millions of customers requires a multidisciplinary team. Our wonderful people have experience across editorial design, research, production, software engineering, marketing, ecommerce, data analysis, print-on-demand manufacturing, shipping… the list goes on.

This means that Wonderbly is a very collaborative and creative place to work, with lots of opportunities for growth and development across a broad range of skills.

We’re based in London, where we have a bright and light studio for working together. But like many digital first companies, we have a hybrid operating model with many colleagues working from home and further afoot much of the time.

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