Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in? 

You have come to the right place.

CitizenLab, a global social impact scale-up with its HQ in Brussels, works to make public decision-making more participatory, inclusive, and responsive. The open-source SaaS platform is already being used by 350+ local governments and organizations in over 18 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has given 750,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes. 

CitizenLab is looking for purpose-driven talent to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.

Engineering Manager at CitizenLab

As the first engineering manager at CitizenLab, you take ownership over the people & process side of the engineering team. You lead the scaling of the team, hiring 20+ developers in the coming 2 years, and enabling them for growth, well-being, and productivity. The focus is on people, in particular on the individual contributors across our development squads for whom you’ll be the direct manager. With your technical background and experience, you act as a mentor and advisor on complicated problems. You closely collaborate with the CTO.

Your responsibilities will include:

• Optimise the well-being and productivity of the engineering team
• Facilitate personal growth for the engineers and make growth paths transparent
• Lead our engineering hiring efforts, streamline our approach and process to attract the best talent
• Optimise the onboarding experience for new engineers
• Create clear documentation structures to maximise self-learning and efficiency
• Improve our development processes and create an optimal developer experience
• Apply your broader technical expertise to pair with colleagues, coach, and be a sounding board on challenging projects

At CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in very small iterations and release continuously. We’re strong believers in user testing and understanding live product usage.