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People and Talent Practice Lead at AND Digital

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  • London
  • fulltime
  • -
  • AND Introduction

    At AND, we accelerate the development of digital capabilities. In practice, that means helping ambitious leaders and organisations build the teams, products, processes and even operational structures they need to close the digital skills gap within their organisation today, so that they thrive tomorrow.

    Clients rely on our experience, agility and craft skills across technology and business strategy, software development and product management to address some of the toughest challenges facing their businesses.

    We bring aboard thinkers, tinkerers, passionate software craftspeople and inspiring technologists to help us solve these challenges. Together, we’re united by a sense of pragmatism, purpose and a deeply-held belief that digital products and technology alone won’t transform a business or save the world: it’s the people that count.

    The Role

    The People and Talent Practice Lead for People is an integral leadership team member of the Consulting Business Unit, helping our clients accelerate their digital journey and helping AND Digital grow an AND Consulting business unit.

    The Consulting operating model is split into 5 interdependent practices - Product, Tech, People, Delivery and Insight. Each practice lead is accountable for developing and maintaining and enhancing a compelling Point of View, creating a library of artefacts, templates and case studies relevant to the practice and keeping a full and comprehensive list of bios, aligned to each practice.

    The People and Talent Practice Lead will be experienced in leading large and complex people enabled transformations and will have a breadth of understanding of many aspects of digital delivery within large enterprises - product, insight / data and tech change, underpinned by deep organisation design and people change expertise.

    From time to time and in addition to building, running and maintaining the People practice, the Practice Lead will also be expected to be involved in client delivery (up to 60%), business development, research & development and external networking / speaking.

    What you could be doing

    • Build, run and maintain the Consulting practice for People
    • Actively participate in key consulting governance activities such as: scheduling, ops meetings, business unit Board meetings etc
    • Lead on business development activities for Consulting People opportunities (and more broadly across the Consulting team, as required)
    • Lead on the research & development for the practice - latest trends, innovations and points of view that makes this People practice stand out from the crowd.
    • A vital member of the Consulting leadership team, supporting the scaling and delivery of the consulting plan, beyond the People practice
    • For client work:
      • Work alongside client Digital Transformation leaders to support the discovery, activation and shaping of all people/organisational aspects of a transformation engagement
      • Design organisational structures, operating models, skills, roles and capabilities
      • Design / improve ways of working for Agile, specifically how digital functions/roles operate alongside other existing business functions (IT, Marketing, eCom, Finance, etc)
      • Develop business cases and evaluate options to get the new operating model up and running
      • Transition the organisation to the new operating model including planning, communications and change management, to ensure the change successfully ‘sticks’ / endures, delivering the expected benefits
      • Provide insight into how to achieve cultural mindset / cultural shift required for Product-based and agile ways of working
      • Educate senior executives, inside and outside of IT / Tech / Digital of what is a Product-based and agile way of working, and the need for mindset change
      • Assess the need and level of change required and design, manage and execute behavioural change activities / programmes required to make the change happen. Develop a compelling ‘case for change’ to obtain support from all required stakeholders
      • Assess need and develop upskilling programmes (including Bootcamps), career paths and other supporting activities required to enable and embed the change
      • Provide organisational leadership, working closely with client stakeholders - from HRD, CDO, CMO, CIO, CPO to core delivery team practitioner roles
      • Apply a commercial mindset throughout an engagement - taking a total cost of ownership view on your proposed operating model recommendations
      • Work closely with the AND Clubs business unit to ensure smooth onboarding and transition to a ‘build service’ from a Consulting engagement
      • Delivering the right people and organisational outcomes, not just the agreed outputs - seeing the bigger picture in terms of the value the client is actually looking for
      • Get ‘hands on’ with the work, beyond leading and directing - producing key artefacts e.g. operating models, onsite skills reviews, role descriptions, people and culture strategy, transition plans, facilitation and delivery of governance forums/ workshops etc
      • Help grow the People Advisory practice as part of the AND Consulting team - artefacts, POV, templates, case studies, AND Chats etc. Collaborate with other members of the People practice in other Consulting business units.
      • Work across other practices (Product, Delivery, Insight and Technology) as demand dictates.

    Must-haves

    • Breadth of consulting and professional services experience, delivering people and organisational engagements ideally across a range of clients / organisations
    • Have a consulting or domain specialism - you will have spent the majority of your career in a consulting role, or a senior client-side people / digital transformation role - having designed and led transformation initiatives
    • Good knowledge of digital delivery - particularly through Product, Technology and people change, backed up with your own insights and POVs
    • Ability to persuade / influence the client stakeholders with your/our recommended changes and the future direction of their organisation
    • Comfortable moving between various client assignments throughout your career within the AND Consulting team
    • You are highly organised, an excellent communicator, with strong stakeholder management and consulting skills, and credible at operating at a senior level
    • You enjoy leading, driving and ultimately landing the people change for your client amidst a complex set of risks or issues
    • Ability to spot and action opportunities for AND Digital either for yourself, AND Consulting or AND as a whole


    AND Consulting

    AND Consulting (part of the AND Digital family) offers our clients transformational advisory expertise, helping them solve their most complex, ambiguous and strategic problems in new, inspiring and innovative ways. We collaborate with our clients to build remarkable digital products and teams together.

    Not only is AND is one of Europe’s fastest growing technology companies, it’s also a great place with an inclusive people focussed culture and workplace flexibility to support it. This ambitious growth means this post offers a tremendous opportunity to influence the direction and proposition of the Delivery practice and AND Consulting as a whole, within a supportive and nurturing working environment.


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