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Technical Specialist (Part Time) - Perfect for a Masters Student at Kintek

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  • London
  • parttime
  • ₤10 - ₤11 an hour
  • -
  • Who We Are

    Kintek are a boutique, UK-based tech company that connects technology and people in a smart and meaningful way. 

    We are focused on providing clients with a wide-range of technology services, delivered to the highest professional standard. 

    We work from a vibrant co-working space with excellent transport links near Old Street in Central London. Our culture is informal, hard-working and supportive. Our approach is fast paced, and we are constantly challenging, testing and adapting the way we do things.

     

    The Role - Summary 

    As part of our growth Kintek is seeking a part-time Technical Specialist to support our daily operations and growth. 

    The role is offered on a flexible part-time basis and would be well suited to a Master’s degree or part time student.

    This is a multifaceted position that will give the right candidate exposure to different areas of the business. You’ll be a key member of our team and you’ll receive training, coaching and support along the way. 

     

    Your Responsibilities 

    The Technical Specialist will support with various areas of the business, including:

    • Meeting with users to handover Apple devices
    • Training users on how to use their Apple devices
    • Providing level 1/1st line technical support in a friendly and empathetic manner, escalating to more senior colleagues and/or leads/managers when deemed appropriate
    • Assisting with new I.T project installations e.g., Digital Signage, Conference Screens, VOIP
    • Reporting

     

    The Ideal Candidate 

    Below are the key traits and knowledge an ideal candidate will probably have; however, everyone's story is different and we are not looking for someone who fits in a box - so this is a wish list, not a precise list. If the role sounds exciting to you, please send us a message! 

    We would really want you to…

    ✔️ Have excellent computer based skills.

    ✔️  Be fluent in English, with strong written and verbal communication skills.

    ✔️  Have strong organisational skills and excellent attention to detail.

    ✔️  Have analytical skills and feel comfortable with numbers and data. 

    ✔️  Enjoy helping others and resolving problems with patience and compassion.

    ✔️  Have excellent communication, prioritisation, and time management skills.

    ✔️  Be pro-active, a fast learner and not afraid to try new things.

    ✔️  Have interest in Apple products, Android products and new emerging technology products.

    It's a bonus if you…

    ✔️  Have experience working in a startup environment. 

     

    Additional Details

    • Salary: £11.05 per hour (part-time)
    • Our Working Hours: Monday to Friday, 9am - 5pm 
    • Location: FORA Old Street, Central London

     

    Benefits

    • Regular team socials
    • Free coffee, tea and snacks
    • 27” iMac Computer or MacBook to work on
    • 28 Days Holiday (pro-rated)
    • Workplace pension scheme

     

    Recruitment Process

    Please send a cover letter/introduction and a CV work to recruitment@kintek.co.uk.
    What are the next steps? 

    • A video call with our Business Development Manager (40 min) 
    • Take-home task 
    • In-person interview with our CEO (45 min)
    • Feedback & offer

     

    Please use the subject line “Applying for Apple Focused Customer Satisfaction role” in your application so we know that you have read the full job description :)

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