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Client & Operations Assistant at London Speech Workshop

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  • London
  • fulltime
  • ₤23,000 - ₤26,000 a year
  • -
  • Client & Operations Assistant

    Are you looking for a meaningful role where you can make a positive difference? 

    London Speech Workshop is a world-class communication coaching company committed to empowering people to be the best communicators they can be. We are looking for a bright, capable individual with great people skills to join our value-driven team as Client & Operations Assistant.

    The person we’re looking for is:

    • A people person who loves communicating and is a team player
    • Forward thinking and proactive
    • Capable, organised and high attention to detail 
    • Passionate about personal development and has the drive to learn about business

    Job Description:

    This will initially be a hybrid role where you will support the Operations Team with the day to day running of the business 80% of the time; and provide PA support to our director 20% of the time. 

    Key Responsibilities include:

    Operations Assistance (4 days per week)

    Reporting directly to the Client & Operations Manager

    • Assisting with incoming enquiries via phone & email and support our coaches
    • Providing excellent customer service to all our clients, at every stage of the client journey
    • Assisting the team with all creative projects, recruitment, training and creation of new products

    PA to CEO (1 day per week)

    Reporting directly to the CEO

      • PA tasks
      • Calendar administration
    • Email inbox administration

    What we offer:

    • Flexible working environment - 2 days a week in the office, and 3 days a week WFH
    • Working with our warm, supportive, focused and friendly team that is determined to make a difference 
    • Support and structure around your personal journey from your manager
    • A voice in a growing and dynamic business that welcomes input from all
    • Help to get new projects off the ground - this job is the opposite of a small cog in a big wheel
    • The chance to join a company who really cares about personal development, and offer a £300 annual learning budget
    • 2 wellbeing days a year in addition to Annual Leave
    • Annual performance related bonus

    If you want a job where you can make a difference, where your voice matters and you can grow quickly within the company then we would love you to apply. 

    Terms and Conditions

    Salary: £24-£26K base salary, depending on experience

    Hours: Office hours 9am to 5.30pm, Monday to Friday

    Contract: Full time, 3 month probationary period

    A/L: 24 days per year + Bank Holidays

    Based: 3 days a week WFH, 2 days a week in Central London office space

    Application

    Please email Emily at careers@londonspeechworkshop.com with your CV and a video or voice note (2 mins max) outlining:

    1. Your full name
    2. A personal or career achievement you are proud of
    3. Why you are excited to work at London Speech Workshop
    4. Your earliest possible start date and salary expectations. 

    Deadline: Recruiting now so don't delay! 

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