We design and manufacture transformational, innovative systems to improve the quality and appreciation of coffee. Our patented technology is recognised as industry leading, sold in 100+ countries and used to roast over 1 million times per year.
Our products currently consist of coffee roasting machines together with supporting apps and a range of curated green coffees. The award winning IKAWA Pro Series is used by coffee professionals to advance coffee quality by helping them improve their evaluation of green coffees. It is a disruptor in this sector and is also being used by industry leaders to enter and win global coffee competitions. Our IKAWA Smart Home Coffee Roaster System brings coffee to life and is aimed at coffee connoisseurs and enthusiasts. This system is designed to provide a simple and accessible approach to coffee roasting and includes a coffee roaster, selection of green coffees, roast recipes and the IKAWA Home app.
We are recruiting for a motivated and highly organised, resourceful individual to join our team. The position is suitable for a candidate with experience in office management, HR administration and IT support. This person needs the ability to work in a fast-paced environment and will take ownership of office/facilities management and tech operations. This role reports to the Operations Manager and also offers generalist HR support to the SMT and staff. There is a real opportunity to increase the scope of the role and responsibilities through excellence in your performance. Key responsibilities will include:
Facilities and Operational Support
Hosting our reception as the key contact; welcoming, and supporting guests, calls and queries.
Responsible for all office and facility related purchasing in line with budgets and deadlines.
Managing/resolving any maintenance issues which arise, escalating and seeking guidance where appropriate.
Acting as the key contact to facilitate our office contracts including but not limited to cleaning, sanitary and confidential waste disposal, recycling, printers, couriers, utilities and CCTV.
Collaborating with colleagues and senior leaders to ensure smooth and safe visits to the office in line with hybrid working principles.
Helping with miscellaneous office admin
Manage vendors and service providers
Organising refreshments and catering for company events.
Championing a clean and tidy office, tending to our plants to keep our space feeling welcoming and fresh!
We’d love your feedback!
We'll ask you just three quick questions that should take no longer than a couple of minutes to answer.
Your feedback, whether good or bad, is so appreciated and will help us make the right improvements!